Supervisor, Settlement Operations (Maternity cover)

In this unique global role, we’ll be looking to you to lead a team responsible for one of the settlement functions.

• →Ensuring workload and resource allocation, priority setting, and escalated issues are handled correctly by the team.
• →Monitoring performance metrics, identifying areas for improvement, and ensuring necessary changes are implemented to meet all KPIs.
• →Ensuring transaction adjustments to partners and reconciliation processes are managed correctly by the team.
• →Conducting regular reviews and confirmations to ensure team processes are compliant and efficient.
• →Overseeing the initiation and coordination of improvement initiatives and representing settlement operations in relevant projects and initiatives.
• →Ensuring financial information provided for accounting and audit purposes are accurate and timely.
• →Facilitating communication and collaboration between business operations and support departments such as Accounting, Care and Technical teams.
• →Fostering a culture of continuous learning and development, ensuring opportunities for professional growth and skill enhancement are provided.
   

• 3-5 years of Experience in Payment, Accounts Receivables, Accounts Payable or Settlement Operations area.
• 1-2 years’ experience in People management would be an advantage
• English required, written and verbal.
• Sound communication, problem-solving, and training skills.
• Comfortable working in a fast-paced, highly structured, deadline-driven environment.
• Customer-orientated approach.

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

The monthly gross base salary range is 2,562 – 3,416 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies. 

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.