Purchasing Assistant

WorkBetterNow (www.workbetternow.com) provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you’re in the right place. We are looking for Professionals living in LATAM and the Caribbean, proficient in English, who align with our company's core values. The ideal candidate is someone seeking remote work, valuing work-life balance, and demonstrating stability, commitment, and eagerness for career development. Our Core Values Put our Talent first Pursuit of excellence/continuous learning Integrity and transparency Ownership mentality Pursuit of growth Excellent attitude Role Overview The Purchasing Assistant supports technicians and internal teams by managing purchase orders for parts needed to complete service jobs. This role ensures that orders are accurate, well documented, and processed efficiently by coordinating with suppliers and maintaining clear communication across teams. This position is ideal for someone who can work in a fast-paced environment, manage multiple requests at once, and maintain strong attention to detail while handling calls, emails, and order updates. Key Responsibilities Create, update, and manage purchase orders accurately within internal purchasing systems. Add requested parts to orders and verify that all order details are complete and documented. Communicate with vendors and suppliers to confirm part availability, pricing, substitutions, lead times, and shipping options when needed. Resolve order issues such as incorrect parts, incomplete shipments, backorders, substitutions, pricing discrepancies, or delivery delays. Process returns and exchanges while ensuring proper documentation and follow-up for credits or replacements. Maintain organized records and email communication so order status and next steps are always clear. Collaborate with technicians and internal teams to prioritize urgent requests and keep orders moving efficiently. Requirements 2+ years of experience in purchasing, procurement, dispatch, order management, inventory, or customer support roles Strong phone communication skills and professional interaction with vendors and technicians. Excellent organization and follow-through with the ability to track and close tasks efficiently. High attention to detail in a high-volume environment. Ability to multitask across calls, emails, and order entry. Proficiency in Microsoft Office (Outlook, Excel, Word). Technical Requirements Processor: Intel 11th Gen (or equivalent AMD Ryzen 5000 series) for Windows users and M2 for Macs RAM: 16 GB minimum 25 - 50 Mbps Internet Speed (Min) USB headset with noise-canceling (ideally) Benefits Compensation & Growth At WorkBetterNow, we believe in rewarding commitment and supporting long-term success. Our pay structure ensures your compensation evolves with your experience and tenure. 0-3 months: $1,200 USD/month After 3 months: You’ll receive a $50 monthly Wellness Bonus to support a healthy and balanced work life (total: $1,250/month). After 1 year: Salary increases to $1,340 USD/month After 2 years: Salary increases to $1,480 USD/month After 3 years: Salary increases to $1,540 USD/month After 4 years: Salary increases to $1,600 USD/month Annual Adjustments: You’ll also receive a raise each year and company-wide compensation adjustments as we continue to grow together. Benefits & Perks Work-Life Balance 100% remote work — enjoy the comfort and flexibility of working from home 18 paid vacation days + U.S. federal holidays Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year) Career Support A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company—helping you navigate your role and continue growing professionally. A supportive, people-first environment where your voice matters.