Success Plan Engagement Manager

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

The Workday Success Plans (WSP), Engagement Manager (Senior/Principal ) will simultaneously handle several projects, coordinating the delivery of packaged services and deployment guidance services to customers of all sizes and industries around the world. Engagement Managers drive the execution of projects, ensuring success, efficiency, and quality via project management practices (e.g., develop project staffing plan, coordinate system access, conducting meetings, etc.) and by handling the customer relationship. Within these projects, Engagement Managers serve as an advocate for Workday, our employees and our customers in equal measure, to complete projects under budget and on time per the definition of each service.

Responsibilities include:

• Leading projects to deliver Workday Success Plans programs and services.
• Clearly and successfully communicating project objectives and delivery strategies.
• Becoming a specialist in Workday Success Plans offering and educating customers throughout the project.
• Balancing the needs of a large number of concurrent projects.
• Providing guidance and mentoring to consultants working on your projects.
• Ensuring projects are accurately planned and staffed.
• Working with the client project manager to identify and resolve issues that could impact project scope or timeframe.
• Leading customer meetings and Workday internal operational meetings.
• Ensuring customers can serve as a reference upon completion of their project.
• Completing project administration tasks such as updating project forecasts, assisting with team scheduling, and other internal project initiation and closure tasks

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