Technical Account Manager - GSP MSO

Qualifications

• Strong existing relationships with MSO customer leaders, combined with the ability to develop new executive and technical relationships and understand customer business priorities and operating challenges.
• Proven track record of meeting and exceeding business objectives in cable MSO, broadband service provider, or adjacent telecommunications environments.
• Demonstrated success closing complex, high-value infrastructure, services, or transformation deals that create significant value for both the customer and the company.
• Proven ability to hunt, create new opportunities, and expand strategic relationships within large service provider or cable operator accounts.
• Executive-level communication and presentation skills, with the ability to engage credibly with C-level leaders, architects, engineering teams, and operations stakeholders.
• Preferred >5 years of cable MSO, broadband service provider, or telecommunications experience in the information technology market, including solution development and account management in a complex service provider environment.
• Strong familiarity with MSO network architectures.
• Experience working directly with technical architects, network engineering teams, or solution architecture functions; ability to whiteboard and shape architecture-level discussions strongly preferred.
• Familiarity with modern infrastructure domains including AI infrastructure, GPU platforms, cloud networking, cybersecurity, automation, and observability strongly preferred.
• Ability to lead account planning across an extended matrixed team, call at all levels of the customer organization, and manage partner relationships effectively.
• Ability to operate as an individual contributor, coach, and team player.
• Aggressive self-starter with strong ownership, strong executive presence, and the ability to build trust, create momentum, and close business.
• Based in Denver, Colorado, or willing to relocate, with the ability to maintain regular on-site presence with the customer.

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

WWT is seeking a Client Executive to join the Global Service Provider Sales team in support of a major cable MSO customer in the Denver market.

Why join Global Service Provider Sales?

As a Client Executive supporting a Tier 1 cable MSO customer in Denver, this role leads WWT account strategy and technical solution positioning across critical customer lines of business. The position works closely with sales engineering, architecture, OEM partners, and customer executives to develop and advance initiatives across infrastructure modernization, cloud, security, AI infrastructure, and broadband network transformation.

This role is designed for a leader who can operate comfortably in both executive and technical conversations, build trusted relationships with local customer stakeholders, and shape long-term strategic programs with measurable business value.

What will you be doing?

The Client Executive will sell and position broad technical services, solutions, and products within the assigned Denver MSO account while serving as a trusted advisor to both business and technical stakeholders. Day-to-day responsibilities include leading customer meetings, shaping account strategy, identifying gaps in the customer’s technical environment, and coordinating WWT technical teams for solution development, workshops, demonstrations, and proofs of concept through WWT’s Advanced Technology Center and Platform.

The role requires strong local engagement with customer executives, engineering, architecture, and operations leaders, as well as the ability to travel.

Responsibilities

• Lead WWT account and technical strategy for the Denver MSO customer, aligning executive relationships, solution architecture, and long-term program planning across Core, Access, Broadband, Video, Cloud, and Network Engineering teams.
• Establish and deepen executive and technical relationships that support WWT sales efforts across dedicated lines of business and key transformation initiatives.
• Build profitable business with the customer as they develop and roll out strategic broadband, video, converged network, cloud-native, and AI-enabled solutions.
• Act as the primary point of integration between customer architecture and engineering teams and WWT sales, solution architects, OEM partners, and delivery resources.
• Translate customer business goals into solution strategies, reference architectures, business cases, and actionable execution plans.
• Drive adoption of modern infrastructure solutions including AI infrastructure, GPU-enabled platforms, multi-cloud architectures, automation, observability, and security transformation.
• Foster and expand WWT’s strategic relationships with OEM partners.
• Lead technical briefings, workshops, demonstrations, and proof-of-concept efforts that advance customer understanding, decision-making, and program momentum.
• Support WWT efforts to secure contract vehicles, standards-based programs, and strategic partner alignment needed to win and expand business.
• Position WWT executives and subject matter experts in front of emerging programs, funding priorities, and key influence points within the customer organization.
• Identify, qualify, and penetrate new opportunities using customer relationships, partner relationships, executive sponsorship, and internal WWT resources.
• Coordinate closely with delivery, program, and customer success teams to help ensure implementation success and long-term customer value realization.