Infrastructure PMO / Program Management Office Lead

Responsibilities and Qualifications

• 10+ years of PMO, program management, or project delivery experience in complex global environments, preferably within top-tier financial services, merger integration, or large-scale technology transformation.
• Support PMO governance, reporting, and execution across multiple infrastructure integration workstreams, including program plans, milestones, RAID logs, dependency trackers, status reports, and executive materials.
• Engage and coordinate across large stakeholder groups, technology SMEs, global technology teams, virtual teams, matrix-managed resources, and senior leaders.
• Simplify complex workstreams, technical interdependencies, SME inputs, risks, issues, actions, and escalations into structured plans, clear reporting, practical next steps, and actionable outcomes.
• Prepare clear and concise senior management updates, including milestone progress, KPI/OKR reporting, resource updates, risks, issues, and key decisions.
• Develop and facilitate deep dives, workshops, and working sessions to align stakeholders, clarify dependencies, resolve blockers, and support execution.
• Working knowledge of infrastructure environments, including End-user technology, Compute, Networking, Cloud, Data center, and Applications.
• Demonstrate excellent written communication, documentation, executive presentation, facilitation, analytical, and problem-solving skills in fast-paced, matrixed, and complex environments.
• Proactive, self-starter, creative, strong sense of ownership and accountability
• Connect interdependencies across multiple projects and workstreams to identify risks, clarify priorities, and help teams drive execution.
• Expert in Jira, PowerPoint, Excel, Power BI, AI-enabled productivity tools, and related PMO/reporting tools effectively.
• PMP, PRINCE2, Agile, or equivalent certification preferred; degree or formal training in technology, business management, communications, or a related discipline preferred.