Customer Service Training Specialist Jobs in United States

Job Summary: Under general supervision, the Customer Service Specialist (CSS) – Backend Operations is responsible for supporting customer-related operations through data analysis, account reconciliation, and cross-functional coordination. This role focuses on backend processes rather than dire

Location: Chicago, IL or Joliet, IL Employment Type: Full-Time Responsibilities Communicate with customers regarding shipment status, delivery schedules, and service-related inquiries. Coordinate with dispatchers, drivers, and warehouse teams to ensure timely pick-up and delivery

We are seeking a motivated Customer Service Specialist to join our team. This role is the front line of support for our customers and internal teams, ensuring accounts are set up and maintained accurately, inquiries are handled promptly, and communication is professional and solution-driven. If you