We are hiring a Customer Success Specialist (Mandarin Speaker) to join a leading organisation within the banking sector based in Petaling Jaya, Malaysia. In this role, you will be responsible for handling customer inquiries, resolving concerns, and delivering a high standard of support via inbound c
We are hiring a Customer Success Specialist (Non-Voice – Mandarin Support) to join a growing customer support team based in Petaling Jaya, Malaysia. This role focuses exclusively on email and live chat support, delivering high-quality customer service while ensuring accuracy, efficiency, and custome
Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. Educate customers on self-service options and automated banking channels. Conduct c
Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client’s website shoppi
Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client’s website shoppi
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