Customer Support Associate Reporting to: Customer Success Manager Job Description As a Customer Support Associate at Kofa, you will be the first point of contact for our customers, ensuring their experience with our battery network is seamless and satisfactory. We are looking for someone with a stro
Job Purpose The Customer Support / IRC (Incident Resolution Center) Associate is responsible for handling customer and driver inquiries, complaints, and incidents across multiple channels. The role ensures timely resolution of issues, adherence to SLAs, and a positive customer experience while maint
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