greenwheels

About Greenwheels Greenwheels is Kenya’s leading electric motorcycle lease-to-own company and Uber’s official electric boda partner in Nairobi, with additional operations in Ghana and Uganda. Our drivers work towards owning their motorcycle over a two-year lease while earning daily income on the Ube

Role Overview At Greenwheels, we are building better mobility experiences by putting our customers at the heart of what we do. We are looking for a Customer Experience (CX) Associate to join our team and help us continuously improve how customers interact with our products, services, and teams. In t

Role Overview The Yard Operations Associate is responsible for keeping the yard organized and operational on a daily basis. The role involves arranging the yard, cleaning refurbished and training bikes, supporting stock checks, assisting with the loading and offloading of motorbikes, and coordinatin

Role Overview The Security Control Associate is a control and oversight role responsible for maintaining accountability, visibility, and security across the yard and immobilized-bike process. The Associate does not immobilize bikes, as this is carried out by the Collection team. Instead, the Associa

Role Overview The Recovery Associate is responsible for executing motorcycle repossession, recovery, and field response activities across Nairobi and its environs. The role involves locating and recovering company assets from customers in default, coordinating voluntary returns, responding to operat

Job Purpose The Field Sales Representative is responsible for generating and qualifying prospective driver leads within assigned territories and supporting their progression through the onboarding process. The role involves direct engagement with drivers, explaining the Lease-to-Own model, supportin

Role Purpose The Field Sales Lead will lead field-based sales execution for the Lease-to-Own driver programme, driving direct, on-the-ground engagement and team performance across an assigned territory. The role will be responsible for driving revenue and market growth by leading a team of field sal

Job Purpose The purpose of this role is to generate and convert leads for the Lease-to-Own driver programme through outbound and inbound phone-based engagement with prospective drivers sourced from digital, referral, and partner channels. Responsibilities Lead Generation Place outbound calls to lead

Role Summary The Customer Acquisition Intern will support Greenwheels' driver acquisition efforts by engaging prospective drivers from an existing lead database and guiding them through the process of joining the Lease-to-Own (LTO) program. This is a telesales-focused role requiring strong communica

Role Summary The Satellite Field Associate is Greenwheels' on-the-ground representative at a satellite hub, responsible for the daily running of the station — supporting drivers, maintaining fleet and battery infrastructure, and ensuring accurate reporting to the central operations team. This role i

The Bike Training Associate is responsible for delivering structured driver training programs and ensuring that all drivers are fully prepared before dispatch. The role focuses on training delivery, driver assessment, record management, and coordination with internal departments to ensure drivers cl

The Inventory Lead owns the accuracy and integrity of our inventory. Spare parts keep our fleet—and our drivers—earning, so maintaining accurate stock records has a direct impact on the business. You'll oversee the day-to-day inventory operation across our stores and warehouses, ensuring every part

Post-Onboarding Support Provide post-onboarding follow-up to ensure drivers can effectively use the mobile app, understand trip targets, and manage daily payments. Daily & Multi-Channel Support Team members will offer multi-channel support, providing assistance across phone, and chat channels to qui

Key Responsibilities: Rapid Incident Response: Attend breakdowns, accidents, and harassment cases. Minor Repairs & Recovery Logistics: Arrange for electric bike recovery to the HQ in coordination with the control room. Communication & Coordination: Liaise with the Control Room and Maintenance teams

The Lease Administration Associate - Sales plays a pivotal role in ensuring a smooth and efficient parts sales process for our customers. The team members who will join this role will be responsible for generating accurate quotes, creating timely invoices, diligently tracking customer payments, and

The Lease Operations Associate - Data Validation and Contract Management will be responsible for ensuring the accuracy and integrity of all customer documentation and lease agreements. This includes meticulously validating data provided by customers, preparing and managing lease contracts, and ensur

The Training Associate is responsible for delivering structured driver training programs and ensuring that all drivers are fully prepared before dispatch. The role focuses on training delivery, driver assessment, record management, and coordination with internal departments to ensure drivers clearly

Role Overview As a Collections Associate, you will play an important role in supporting our customers and maintaining healthy cash flow by ensuring timely payment of outstanding balances. You will engage with customers to follow up on payments, resolve payment-related queries, and maintain accurate

Key Responsibilities Driver & Customer Support Serve as the first point of contact for driver inquiries and technical issues, providing knowledgeable and timely assistance. Help drivers troubleshoot and resolve issues related to their accounts with our partners (e.g., Uber), vehicle performance, or

The Role We are looking for dedicated and skilled Electric Bike Maintenance Technicians to join our team. This role offers an opportunity to gain hands-on experience in electric bike maintenance and repair while working closely with experienced technicians. The ideal candidate should have a strong i