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HomeJobsLocationsJapan

Customer Support Jobs in Japan

27 open positions
Customer Support27Call Center Agent425Client Support Specialist48Customer Care Specialist43Customer Service Representative901Customer Support Manager23Customer Support Specialist2.1kOperations Support Specialist31Product Support Specialist84Service Desk Manager22Support Engineer272Technical Account Manager70Technical Support Engineer587Technical Support Specialist137
27 jobs
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Showing 20 of 27 jobs
cognitioncognition·JapanJapan·On-site

AI Support Engineer

52
Low

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams t

Customer SupportSupport EngineerFull-TimeMid
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2 0 0 12d ago
cognition
cognition·JapanJapan

AI Support Engineer

Customer SupportSupport EngineerFull-TimeMid
52
Low
12d ago
2 views0 saves 0 applied

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams t

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2 views0 saves0 applied
12d ago
ZadaraZadara·JapanJapan·Hybrid

Manager, Cloud Support Operations

33
Lowest

Your Team & Role As a Manager, Cloud Support & Operations, you oversee support team members, ensuring timely assistance for customers. Your role involves managing daily operations, enhancing support processes, collaborating with other departments, and developing strategies for improved customer expe

Customer SupportOtherManagerSupport Operations ManagerFull Time - Hybrid/FlexibleMid
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3 0 0 15mo ago
Zadara
Zadara·JapanJapan·Hybrid

Manager, Cloud Support Operations

Customer SupportOtherManagerSupport Operations ManagerFull Time - Hybrid/FlexibleMid
33
Lowest
15mo ago
3 views0 saves 0 applied

Your Team & Role As a Manager, Cloud Support & Operations, you oversee support team members, ensuring timely assistance for customers. Your role involves managing daily operations, enhancing support processes, collaborating with other departments, and developing strategies for improved customer expe

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3 views0 saves0 applied
15mo ago
CanonicalCanonical·JapanRemote · open to Japan

Dedicated Linux Desktop & Devices Support Engineer, Singapore

38
Lowest

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

Customer SupportSupport EngineerMid
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1 0 0 1mo ago
Canonical
Canonical·JapanRemote · open to Japan

Dedicated Linux Desktop & Devices Support Engineer, Singapore

Customer SupportSupport EngineerMid
38
Lowest
1mo ago
1 views0 saves 0 applied

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

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1 views0 saves0 applied
1mo ago
TenstorrentTenstorrent·JapanJapan·On-site

Support Engineer - AI Server Systems

31
Lowest

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductor

Customer SupportSupport EngineerMid
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3 0 0 1mo ago
Tenstorrent
Tenstorrent·JapanJapan

Support Engineer - AI Server Systems

Customer SupportSupport EngineerMid
31
Lowest
1mo ago
3 views0 saves 0 applied

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductor

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3 views0 saves0 applied
1mo ago
hiresparkshiresparks·JapanJapan·On-site

Helpdesk Support Engineer (Tier 2)

15
Lowest

HIRING IMMEDIATELY!!! Location: Tokyo, Japan A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking REMOTE Tier 2 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this

Customer SupportSupport EngineerMid
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3 0 0 2mo ago
hiresparks
hiresparks·JapanJapan

Helpdesk Support Engineer (Tier 2)

Customer SupportSupport EngineerMid
15
Lowest
2mo ago
3 views0 saves 0 applied

HIRING IMMEDIATELY!!! Location: Tokyo, Japan A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking REMOTE Tier 2 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this

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3 views0 saves0 applied
2mo ago
contentgurucontentguru·JapanJapan·On-site

Support Engineer

15
Lowest

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a technically capable and customer-focused Support Engineer to join our growing support

Customer SupportSupport EngineerFull-TimeMid
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2 0 0 3mo ago
contentguru
contentguru·JapanJapan

Support Engineer

Customer SupportSupport EngineerFull-TimeMid
15
Lowest
3mo ago
2 views0 saves 0 applied

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a technically capable and customer-focused Support Engineer to join our growing support

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2 views0 saves0 applied
3mo ago
hiresparkshiresparks·JapanJapan·On-site

Audiovisual Support Engineer (Tier 3)

15
Lowest

Location: Tokyo, Japan (Hybrid) A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking a Tier 3 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this position is for y

Customer SupportSupport EngineerMid
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2 0 0 2mo ago
hiresparks
hiresparks·JapanJapan

Audiovisual Support Engineer (Tier 3)

Customer SupportSupport EngineerMid
15
Lowest
2mo ago
2 views0 saves 0 applied

Location: Tokyo, Japan (Hybrid) A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking a Tier 3 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this position is for y

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2 views0 saves0 applied
2mo ago
JamfJamf·JapanJapan·Remote · Japan

Enterprise Support Engineer, Japan

39
Lowest

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret

Customer SupportOtherSupport EngineerEnterprise Support EngineerMid
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4 0 0 4mo ago
Jamf
Jamf·JapanJapan·Remote

Enterprise Support Engineer, Japan

Customer SupportOtherSupport EngineerEnterprise Support EngineerMid
39
Lowest
4mo ago
4 views0 saves 0 applied

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret

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Details
4 views0 saves0 applied
4mo ago
DataikuDataiku·JapanJapan·On-site

Technical Account Manager - Japan

31
Lowest

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
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13 0 0 ~3mo ago
Dataiku
Dataiku·JapanJapan

Technical Account Manager - Japan

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
31
Lowest
~3mo ago
13 views0 saves 0 applied

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data

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13 views0 saves0 applied
~3mo ago
trtglobalsolutionstrtglobalsolutions·JapanJapan·On-site

IT Field Support Engineer - Japan

$4,000 - $5,000 Monthly
26
Lowest

Position: Associate Field Engineer Location: Japan Requirements: Candidates must possess a College Degree. Training and Certification would be an advantage. - Hardware Certification on Various Hardware platforms - Strong understanding of Windows/Unix fundamentals - AIX - IBM Certified System Expert

Customer SupportSupport EngineerProbationaryMid
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0 0 0 37mo ago
trtglobalsolutions
trtglobalsolutions·JapanJapan

IT Field Support Engineer - Japan

Customer SupportSupport EngineerProbationaryMid
$4,000 - $5,000 Monthly
26
Lowest
37mo ago
0 views0 saves 0 applied

Position: Associate Field Engineer Location: Japan Requirements: Candidates must possess a College Degree. Training and Certification would be an advantage. - Hardware Certification on Various Hardware platforms - Strong understanding of Windows/Unix fundamentals - AIX - IBM Certified System Expert

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Details
0 views0 saves0 applied
37mo ago
2
20Four7Va.Test·JapanRemote · open to Japan

CPT-10887 After‑Hours Virtual Front Desk / Customer Support Assistant

24
Lowest

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’

Customer SupportOtherAdministrative & OfficeCptFront DeskMid
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6 0 0 ~2mo ago
2
20Four7Va.Test·JapanRemote · open to Japan

CPT-10887 After‑Hours Virtual Front Desk / Customer Support Assistant

Customer SupportOtherAdministrative & OfficeCptMid
24
Lowest
~2mo ago
6 views0 saves 0 applied

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’

Front Desk
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6 views0 saves0 applied
~2mo ago
AXSAXS·JapanJapan·On-site

Product Reliability (Support) Engineer

31
Lowest

AXS Japan GK , of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish F

Customer SupportOtherSupport EngineerMid
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4 0 0 5mo ago
AXS
AXS·JapanJapan

Product Reliability (Support) Engineer

Customer SupportOtherSupport EngineerMid
31
Lowest
5mo ago
4 views0 saves 0 applied

AXS Japan GK , of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish F

See 3 similar
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Details
4 views0 saves0 applied
5mo ago
E
Extremenetworks·JapanJapan·Hybrid

SR FIELD SERVICE SUPPORT ENGINEER - 10009

25
Lowest

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to

Customer SupportOtherEngineerSupport EngineerFulltimeLead
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7 0 0 9mo ago
E
Extremenetworks·JapanJapan·Hybrid

SR FIELD SERVICE SUPPORT ENGINEER - 10009

Customer SupportOtherEngineerSupport EngineerFulltimeLead
25
Lowest
9mo ago
7 views0 saves 0 applied

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to

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7 views0 saves0 applied
9mo ago
M
Matchgroup·JapanJapan·Hybrid

Specialist, Customer Care

31
Lowest

エウレカは、真剣にパートナーを見つけたいと考えている方に向けた恋活・婚活マッチングアプリ「Pairs(ペアーズ)」を運営している会社です。Pairsは、日本国内で累計登録数2,700万以上の日本最大級のオンラインデーティングアプリです。 2012年に日本版、2013年に台湾版・2025年に韓国版のサービス開始して以来、順調に成長を続け、70万人以上の方がPairsでお相手を見つけています。 2015年には、世界中でオンラインデーティングアプリを展開するMatch Groupにジョインし、私たちのミッションである「人生に”あってよかった”と思ってもらえるものを」を実現するため、日本国内だけでなく

Customer SupportOtherCustomer CareCustomer Care SpecialistMid
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7 0 0 4mo ago
M
Matchgroup·JapanJapan·Hybrid

Specialist, Customer Care

Customer SupportOtherCustomer CareCustomer Care SpecialistMid
31
Lowest
4mo ago
7 views0 saves 0 applied

エウレカは、真剣にパートナーを見つけたいと考えている方に向けた恋活・婚活マッチングアプリ「Pairs(ペアーズ)」を運営している会社です。Pairsは、日本国内で累計登録数2,700万以上の日本最大級のオンラインデーティングアプリです。 2012年に日本版、2013年に台湾版・2025年に韓国版のサービス開始して以来、順調に成長を続け、70万人以上の方がPairsでお相手を見つけています。 2015年には、世界中でオンラインデーティングアプリを展開するMatch Groupにジョインし、私たちのミッションである「人生に”あってよかった”と思ってもらえるものを」を実現するため、日本国内だけでなく

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7 views0 saves0 applied
4mo ago
NetskopeNetskope·JapanJapan· +1 country·On-site

Technical Account Manager

29
Lowest

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Clo

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
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16 0 0 ~3mo ago
Netskope
Netskope·JapanJapan· +1 country

Technical Account Manager

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
29
Lowest
~3mo ago
16 views0 saves 0 applied

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Clo

See 4 similar
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Details
16 views0 saves0 applied
~3mo ago
Field AiField Ai·JapanJapan·On-site

4.6 Technical Support Specialist (Location - Japan)

31
Lowest

Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transfor

Customer SupportTechnical Support SpecialistFull TimeMid
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4 0 0 14mo ago
Field Ai
Field Ai·JapanJapan

4.6 Technical Support Specialist (Location - Japan)

Customer SupportTechnical Support SpecialistFull TimeMid
31
Lowest
14mo ago
4 views0 saves 0 applied

Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transfor

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4 views0 saves0 applied
14mo ago
ClickhouseClickhouse·JapanJapan·Remote · Japan

Senior Technical Customer Support Engineer - Japan

39
Lowest

About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousin

Customer SupportOtherTechnical Support EngineerSupport EngineerTechnical Customer SupportSenior
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12 0 0 ~3mo ago
Clickhouse
Clickhouse·JapanJapan·Remote

Senior Technical Customer Support Engineer - Japan

Customer SupportOtherTechnical Support EngineerSupport EngineerSenior
39
Lowest
~3mo ago
12 views0 saves 0 applied

About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousin

Technical Customer Support
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12 views0 saves0 applied
~3mo ago
WaymoWaymo·JapanJapan·On-site

Escalation Manager, Event Response Team; エスカレーション マネージャー、イベント対応チーム

31
Lowest

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving tho

Customer SupportEscalation ManagerMid
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0 0 0 2mo ago
Waymo
Waymo·JapanJapan

Escalation Manager, Event Response Team; エスカレーション マネージャー、イベント対応チーム

Customer SupportEscalation ManagerMid
31
Lowest
2mo ago
0 views0 saves 0 applied

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving tho

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Details
0 views0 saves0 applied
2mo ago
UsasurveyjobUsasurveyjob·JapanJapan·Remote · Japan

Remote Customer Service Representative

32
Lowest

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Japan Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomerPart-TimeMid
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4 0 0 38mo ago
Usasurveyjob
Usasurveyjob·JapanJapan·Remote

Remote Customer Service Representative

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomerPart-TimeMid
32
Lowest
38mo ago
4 views0 saves 0 applied

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Japan Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person

See 4 similar
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Details
4 views0 saves0 applied
38mo ago
CanonicalCanonical·JapanRemote · open to Japan

Cloud Support Engineer

38
Lowest

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

Customer SupportOtherSupport EngineerCloud Support EngineerMid
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6 0 0 ~3mo ago
Canonical
Canonical·JapanRemote · open to Japan

Cloud Support Engineer

Customer SupportOtherSupport EngineerCloud Support EngineerMid
38
Lowest
~3mo ago
6 views0 saves 0 applied

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

See 4 similar
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Details
6 views0 saves0 applied
~3mo ago
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