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HomeJobsLocationsJapan

Customer Support Jobs in Japan

26 open positions
Customer Support26Call Center Agent431Client Support Specialist50Customer Care Specialist50Customer Service Representative909Customer Support Manager25Customer Support Specialist2.1kIt Support Specialist22Operations Support Specialist26Product Support Specialist98Service Desk Analyst26Service Desk Manager26Support Engineer304Technical Account Manager95Technical Support Engineer592Technical Support Specialist174
26 jobs
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Showing 20 of 26 jobs
TenstorrentTenstorrent·JapanJapan·Tokyo·On-site

Support Engineer - AI Server Systems

67
Med

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductor

Customer SupportSupport EngineerMid
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2 0 0 15d ago
Tenstorrent
Tenstorrent·JapanJapan·Tokyo

Support Engineer - AI Server Systems

Customer SupportSupport EngineerMid
67
Med
15d ago
2 views0 saves 0 applied

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductor

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Details
2 views0 saves0 applied
15d ago
CanonicalCanonical·Home Based - APAC·Remote · APAC

Dedicated Linux Desktop & Devices Support Engineer, Singapore

75
High

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

Customer SupportSupport EngineerMid
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1 0 0 17d ago
Canonical
Canonical·Home Based - APAC·Remote

Dedicated Linux Desktop & Devices Support Engineer, Singapore

Customer SupportSupport EngineerMid
75
High
17d ago
1 views0 saves 0 applied

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

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1 views0 saves0 applied
17d ago
ZadaraZadara·JapanJapan·Tokyo·Hybrid

Manager, Cloud Support Operations

33
Lowest

Your Team & Role As a Manager, Cloud Support & Operations, you oversee support team members, ensuring timely assistance for customers. Your role involves managing daily operations, enhancing support processes, collaborating with other departments, and developing strategies for improved customer expe

Customer SupportOtherManagerSupport Operations ManagerFull Time - Hybrid/FlexibleMid
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3 0 0 14mo ago
Zadara
Zadara·JapanJapan·Tokyo·Hybrid

Manager, Cloud Support Operations

Customer SupportOtherManagerSupport Operations ManagerFull Time - Hybrid/FlexibleMid
33
Lowest
14mo ago
3 views0 saves 0 applied

Your Team & Role As a Manager, Cloud Support & Operations, you oversee support team members, ensuring timely assistance for customers. Your role involves managing daily operations, enhancing support processes, collaborating with other departments, and developing strategies for improved customer expe

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3 views0 saves0 applied
14mo ago
contentgurucontentguru·JapanJapan·Tokyo·On-site

Support Engineer

15
Lowest

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a technically capable and customer-focused Support Engineer to join our growing support

Customer SupportSupport EngineerFull-TimeMid
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2 0 0 2mo ago
contentguru
contentguru·JapanJapan·Tokyo

Support Engineer

Customer SupportSupport EngineerFull-TimeMid
15
Lowest
2mo ago
2 views0 saves 0 applied

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a technically capable and customer-focused Support Engineer to join our growing support

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2 views0 saves0 applied
2mo ago
hiresparkshiresparks·JapanJapan·Higashishimbashi Tokyoshiodomebirud·On-site

Helpdesk Support Engineer (Tier 2)

15
Lowest

HIRING IMMEDIATELY!!! Location: Tokyo, Japan A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking REMOTE Tier 2 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this

Customer SupportSupport EngineerMid
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3 0 0 1mo ago
hiresparks
hiresparks·JapanJapan·Higashishimbashi Tokyoshiodomebirud

Helpdesk Support Engineer (Tier 2)

Customer SupportSupport EngineerMid
15
Lowest
1mo ago
3 views0 saves 0 applied

HIRING IMMEDIATELY!!! Location: Tokyo, Japan A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking REMOTE Tier 2 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this

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3 views0 saves0 applied
1mo ago
hiresparkshiresparks·JapanJapan·Higashishimbashi Tokyoshiodomebirud·On-site

Audiovisual Support Engineer (Tier 3)

15
Lowest

Location: Tokyo, Japan (Hybrid) A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking a Tier 3 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this position is for y

Customer SupportSupport EngineerMid
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2 0 0 1mo ago
hiresparks
hiresparks·JapanJapan·Higashishimbashi Tokyoshiodomebirud

Audiovisual Support Engineer (Tier 3)

Customer SupportSupport EngineerMid
15
Lowest
1mo ago
2 views0 saves 0 applied

Location: Tokyo, Japan (Hybrid) A Global Dutch Owned Audiovisual Electronics Manufacturer is seeking a Tier 3 level hardware / software Support Engineers! If you are an Electronics Nerd who geeks out on Electronics like Bluetooth Earbuds, Headsets, and Streaming Video Cameras, this position is for y

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2 views0 saves0 applied
1mo ago
VercelVercel·JapanJapan·Remote · Japan

Senior Customer Support Engineer

39
Lowest

About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, securi

Customer SupportOtherSupport EngineerCustomer Support EngineerSenior
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7 0 0 ~2mo ago
Vercel
Vercel·JapanJapan·Remote

Senior Customer Support Engineer

Customer SupportOtherSupport EngineerCustomer Support EngineerSenior
39
Lowest
~2mo ago
7 views0 saves 0 applied

About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, securi

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7 views0 saves0 applied
~2mo ago
JamfJamf·JapanJapan·Remote · Japan

Enterprise Support Engineer, Japan

39
Lowest

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret

Customer SupportOtherSupport EngineerEnterprise Support EngineerMid
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4 0 0 3mo ago
Jamf
Jamf·JapanJapan·Remote

Enterprise Support Engineer, Japan

Customer SupportOtherSupport EngineerEnterprise Support EngineerMid
39
Lowest
3mo ago
4 views0 saves 0 applied

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret

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Details
4 views0 saves0 applied
3mo ago
2
20Four7Va.Test·Remote Worldwide·Remote · Worldwide

CPT-10887 After‑Hours Virtual Front Desk / Customer Support Assistant

24
Lowest

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’

Customer SupportOtherAdministrative & OfficeCptFront DeskMid
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5 0 0 ~2mo ago
2
20Four7Va.Test·Remote Worldwide·Remote

CPT-10887 After‑Hours Virtual Front Desk / Customer Support Assistant

Customer SupportOtherAdministrative & OfficeCptMid
24
Lowest
~2mo ago
5 views0 saves 0 applied

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’

Front Desk
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5 views0 saves0 applied
~2mo ago
trtglobalsolutionstrtglobalsolutions·JapanJapan·Tokyo·On-site

IT Field Support Engineer - Japan

$4,000 - $5,000 Monthly
26
Lowest

Position: Associate Field Engineer Location: Japan Requirements: Candidates must possess a College Degree. Training and Certification would be an advantage. - Hardware Certification on Various Hardware platforms - Strong understanding of Windows/Unix fundamentals - AIX - IBM Certified System Expert

Customer SupportSupport EngineerProbationaryMid
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0 0 0 36mo ago
trtglobalsolutions
trtglobalsolutions·JapanJapan·Tokyo

IT Field Support Engineer - Japan

Customer SupportSupport EngineerProbationaryMid
$4,000 - $5,000 Monthly
26
Lowest
36mo ago
0 views0 saves 0 applied

Position: Associate Field Engineer Location: Japan Requirements: Candidates must possess a College Degree. Training and Certification would be an advantage. - Hardware Certification on Various Hardware platforms - Strong understanding of Windows/Unix fundamentals - AIX - IBM Certified System Expert

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Details
0 views0 saves0 applied
36mo ago
DataikuDataiku·JapanJapan·Tokyo·On-site

Technical Account Manager - Japan

31
Lowest

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
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13 0 0 ~2mo ago
Dataiku
Dataiku·JapanJapan·Tokyo

Technical Account Manager - Japan

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
31
Lowest
~2mo ago
13 views0 saves 0 applied

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data

See 4 similar
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Details
13 views0 saves0 applied
~2mo ago
E
Extremenetworks·JapanJapan·Tokyo·Hybrid

SR FIELD SERVICE SUPPORT ENGINEER - 10009

25
Lowest

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to

Customer SupportOtherEngineerSupport EngineerFulltimeLead
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7 0 0 9mo ago
E
Extremenetworks·JapanJapan·Tokyo·Hybrid

SR FIELD SERVICE SUPPORT ENGINEER - 10009

Customer SupportOtherEngineerSupport EngineerFulltimeLead
25
Lowest
9mo ago
7 views0 saves 0 applied

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to

See 4 similar
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Details
7 views0 saves0 applied
9mo ago
AXSAXS·JapanJapan·Tokyo·On-site

Product Reliability (Support) Engineer

31
Lowest

AXS Japan GK , of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish F

Customer SupportOtherSupport EngineerMid
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4 0 0 4mo ago
AXS
AXS·JapanJapan·Tokyo

Product Reliability (Support) Engineer

Customer SupportOtherSupport EngineerMid
31
Lowest
4mo ago
4 views0 saves 0 applied

AXS Japan GK , of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish F

See 3 similar
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Details
4 views0 saves0 applied
4mo ago
M
Matchgroup·JapanJapan·Tokyo·Hybrid

Specialist, Customer Care

31
Lowest

エウレカは、真剣にパートナーを見つけたいと考えている方に向けた恋活・婚活マッチングアプリ「Pairs(ペアーズ)」を運営している会社です。Pairsは、日本国内で累計登録数2,700万以上の日本最大級のオンラインデーティングアプリです。 2012年に日本版、2013年に台湾版・2025年に韓国版のサービス開始して以来、順調に成長を続け、70万人以上の方がPairsでお相手を見つけています。 2015年には、世界中でオンラインデーティングアプリを展開するMatch Groupにジョインし、私たちのミッションである「人生に”あってよかった”と思ってもらえるものを」を実現するため、日本国内だけでなく

Customer SupportOtherCustomer CareCustomer Care SpecialistMid
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7 0 0 4mo ago
M
Matchgroup·JapanJapan·Tokyo·Hybrid

Specialist, Customer Care

Customer SupportOtherCustomer CareCustomer Care SpecialistMid
31
Lowest
4mo ago
7 views0 saves 0 applied

エウレカは、真剣にパートナーを見つけたいと考えている方に向けた恋活・婚活マッチングアプリ「Pairs(ペアーズ)」を運営している会社です。Pairsは、日本国内で累計登録数2,700万以上の日本最大級のオンラインデーティングアプリです。 2012年に日本版、2013年に台湾版・2025年に韓国版のサービス開始して以来、順調に成長を続け、70万人以上の方がPairsでお相手を見つけています。 2015年には、世界中でオンラインデーティングアプリを展開するMatch Groupにジョインし、私たちのミッションである「人生に”あってよかった”と思ってもらえるものを」を実現するため、日本国内だけでなく

See 4 similar
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7 views0 saves0 applied
4mo ago
NetskopeNetskope·JapanJapan·On-site

Technical Account Manager

29
Lowest

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Clo

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
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16 0 0 ~2mo ago
Netskope
Netskope·JapanJapan

Technical Account Manager

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
29
Lowest
~2mo ago
16 views0 saves 0 applied

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Clo

See 4 similar
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Details
16 views0 saves0 applied
~2mo ago
ClickhouseClickhouse·JapanJapan·Tokyo·Remote · Japan

Senior Technical Customer Support Engineer - Japan

39
Lowest

About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousin

Customer SupportOtherTechnical Support EngineerSupport EngineerTechnical Customer SupportSenior
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12 0 0 ~2mo ago
Clickhouse
Clickhouse·JapanJapan·Tokyo·Remote

Senior Technical Customer Support Engineer - Japan

Customer SupportOtherTechnical Support EngineerSupport EngineerSenior
39
Lowest
~2mo ago
12 views0 saves 0 applied

About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousin

Technical Customer Support
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12 views0 saves0 applied
~2mo ago
WaymoWaymo·JapanJapan·Tokyo·On-site

Escalation Manager, Event Response Team; エスカレーション マネージャー、イベント対応チーム

31
Lowest

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving tho

Customer SupportEscalation ManagerMid
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0 0 0 1mo ago
Waymo
Waymo·JapanJapan·Tokyo

Escalation Manager, Event Response Team; エスカレーション マネージャー、イベント対応チーム

Customer SupportEscalation ManagerMid
31
Lowest
1mo ago
0 views0 saves 0 applied

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving tho

See 2 similar
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Details
0 views0 saves0 applied
1mo ago
UsasurveyjobUsasurveyjob·JapanJapan·Fukuoka·Remote · Japan

Remote Customer Service Representative

32
Lowest

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Japan Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomerPart-TimeMid
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4 0 0 38mo ago
Usasurveyjob
Usasurveyjob·JapanJapan·Fukuoka·Remote

Remote Customer Service Representative

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomerPart-TimeMid
32
Lowest
38mo ago
4 views0 saves 0 applied

Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Japan Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person

See 4 similar
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Details
4 views0 saves0 applied
38mo ago
CanonicalCanonical·Home based - Worldwide·Remote · Worldwide

Cloud Support Engineer

38
Lowest

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

Customer SupportOtherSupport EngineerCloud Support EngineerMid
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6 0 0 ~2mo ago
Canonical
Canonical·Home based - Worldwide·Remote

Cloud Support Engineer

Customer SupportOtherSupport EngineerCloud Support EngineerMid
38
Lowest
~2mo ago
6 views0 saves 0 applied

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

See 4 similar
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Details
6 views0 saves0 applied
~2mo ago
OktaOkta·JapanJapan·Tokyo·On-site

Technical Account Manager, Auth0

31
Lowest

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world s

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
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5 0 0 2mo ago
Okta
Okta·JapanJapan·Tokyo

Technical Account Manager, Auth0

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomerMid
31
Lowest
2mo ago
5 views0 saves 0 applied

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world s

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5 views0 saves0 applied
2mo ago
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