Customer Jobs in Australia

The Role The GP market is moving fast, and the CSMs who build relationships at this scale will shape how deeply Lyrebird embeds into the clinical workflows that matter most. As Customer Success Manager for SMB, you'll own a portfolio of small-to-mid-sized practices and clinics from onboarding throug

We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping people, and the

Who is Plenti? Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the person

Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based environment? We’re seeking a Senior Customer Success Manager to take ownership of client outcomes, build strong relationships, and deliver measurable results. This remote, flexibl

Armis, the cyber exposure management & security company , protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see , protect and manage all critical

About CIM CIM is a world-leading AI company transforming how buildings operate. The global built environment represents a multi-trillion-dollar market, yet most buildings are still run using delayed reports, disconnected systems, and manual operational workflows. CIM replaces that model. Our AI plat

Own support cases from customers/colleagues/partners, applying proper prioritization and delivering clear and effective solutions primarily via email and screen share. Troubleshoot error messages and unexpected behaviors, unblocking customers by identifying root causes and delivering technical resol

RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-

Our Client Success team is fundamental in delivering a memorable product experience for our clients, providing them with the expertise, insights and guidance they need to take control of their investor marketing strategy and shareholder engagement. Our goal is to build an exceptional, world-class Cl

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of buildin

About the Role As an Mid-Market Customer Success Manager, you will be the strategic partner and trusted advisor to our largest and most strategic customers. Your primary goal will be to ensure that customers derive maximum value from our solutions, leading to increased adoption, retention, and advoc

ALICE Technologies is the world’s first AI construction simulation and optimization platform. We leverage the computational power of AI to generate the best schedules and solutions for complex projects at each stage of the project lifecycle, from bidding, to preconstruction and through execution. Wi

Position Overview: The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, gross revenue retention, upsell/cross-sell referrals, meaningful customer engagement and adoption via product usage indicators.

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of buildin

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to bec

The Role Lyrebird Health builds technology that gives clinicians back the time they spend on documentation, and every clinician who uses our product needs to feel genuinely supported along the way. The Customer Support Specialist is the trusted voice clinicians turn to when something isn't working a

We’re looking for a Customer Success Manager (12 month contract) to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will g

About Us Orkes is a platform for developers to build durable, distributed event driven applications. Based on the popular open source orchestration engine Conductor , Orkes lets developers focus on faster go to market with applications, scaling them to handle billions of workflows &nbsp

We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping people, and the