Crossing Creeks Country Club // Field Marshall

Under the direction of the General Manager, the Field Marshall at Crossing Creeks Country Club will be responsible for, but not limited to:

• →Maintaining a high level of top-notch customer service and professionalism to a wide range of diverse customers
  
• →Ensuring and and enforcing all players are registered members and guests
  
• →Cleaning and maintaining Hole #15 bathrooms
  
• →Cleaning and maintaining all outdoor areas to ensure a trash-free, liter-free club/course
• →Picking up and washing range balls as needed
• →Coordinating members needs and generally assisting members as requested
• →Reporting any issues/problems to Club Supervisor immediately - follow chain of command
• →Showing leadership and direction with co-workers and other staff members
• →Reporting any issues/problems to the Club Supervisor immediately – follow chain of command
• →Showing leadership and direction with co-workers and other staff members
• →Communicating appropriately with members, guests and co-workers
• →Greeting all members and guests as they enter the courts in a warm and welcoming manner
• →Adhering to and ensuring compliance with Crossing Creeks Country Club policies, procedures and customer service standards
• →Participating in maintaining a safe, clean and organized environment
• →Covering Cart Staff and Field Marshall duties as needed
• →Other duties as assigned

• Displays a positive attitude and passion for Crossing Creeks Country Club
• Customer service experience
• Critical thinking skills; ability to work autonomously and make efficient use of time and resources
• Excellent communication skills, both verbal and non-verbal, that offers highest level of compassion to all members, guests, and staff; ability to communicate in a non-aggressive manner under pressure
• Strong interpersonal skills, impeccable organizational skills and time management skills
• Meeting performance expectations and holding oneself accountable for all actions
• Integrity and responsibility
• Flexibility to meet scheduling demands of department
• Able to work unsupervised; willingness to take an initiative and ability to work as a team member/independently to perform job responsibilities and meet deadlines with accuracy and attention to detail
• Remain current with all organization policies, procedures, and systems
• Demonstrated competency of position responsibilities and requirements within 90 days, as evaluated by Supervisor
• Maintain TABC/food handling license requirements
• Ability to read, write, and speak the English language