Quick Summary
Requirements Summary
CompTIA A+ CompTIA Network+ Microsoft Microsoft Certified certifications Cisco Systems CCNA
Technical Tools
OtherIt Support Engineer
We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization’s IT infrastructure.
- Provide first-line and second-line technical support to employees or customers.
- Diagnose and resolve hardware, software, network, and system issues.
- Respond to help desk tickets, emails, and phone support requests.
- Install, configure, and maintain desktops, laptops, printers, and mobile devices.
- Set up user accounts, permissions, and access controls.
- Manage operating systems such as Microsoft Windows, macOS, or Linux.
- Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN).
- Maintain routers, switches, and firewalls.
- Monitor network performance and uptime.
- Install and update applications and productivity tools like Microsoft 365 or Google Workspace.
- Troubleshoot application errors and compatibility issues.
- Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk.
- Maintain documentation for troubleshooting procedures and system configurations.
- Implement security policies, patch updates, and antivirus solutions.
- Support identity and access management.
- Assist with incident response and security monitoring.
- Strong troubleshooting and diagnostic skills
- Knowledge of operating systems (Windows, macOS, Linux)
- Networking basics (TCP/IP, DNS, DHCP, VPN)
- Experience with help desk or ticketing systems
- Customer service and communication skills
- Time management and problem-solving ability
Requirements
~1 min read- Bachelor's degree in information technology, Computer Science, or related field
- Certifications such as:
CompTIA A+
CompTIA Network+
Microsoft Microsoft Certified certifications
Cisco Systems CCNA
Location & Eligibility
Where is the job
Los Angeles, US
Remote within one country
Listed under
Worldwide
About this job
- Posted
- 216 days ago
Listing Details
- Posted
- March 13, 2026
- First seen
- March 27, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 202
- Repost count
- 0
- Trust Level
- 30%
- Scored at
- October 15, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
View all →Similar It Support Engineer jobs
View all →Director, School of Computing
$240,000 to $260,000
Computer Resources Technician (Technology Support Specialist III), Jack H. Brown College, Deans Office
$6,492 - $9,458 per month
Fiscal Resource Manager
$5,053 - $16,221/monthly
Provost & Vice President for Academic Affairs
$325,000-365,000
Environmental Services Worker, Part-Time (Stratford and/or Sewell Campus)
$17.96 per hour
Grants Analyst I, College of Agriculture and Natural Resources
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.