Assistant Quality Assurance Manager | GMP & Pharm | Customer Complaint

Ready to Shape the Future of Health and Wellness? 

At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it! 

Vita Green stands at the forefront of the health supplements industry, committed to enhancing well-being through innovative research and cutting-edge solutions. Our GMP and HACCP-certified facilities ensure top-tier quality control at every step—from sourcing premium raw materials to advanced R&D—guaranteeing excellence in every product.  

With a diverse portfolio of established brands and over 150 products, we are continually expanding and reaching markets worldwide. At Vita Green, we uphold the highest standards, paving the way for a healthier future. 

We are seeking an analytical and detail-oriented Quality Assurance AM to join our high-performing QA team.

• →Assist in the development, implementation, and maintenance of quality assurance policies and procedures in compliance with GMP standards.
• →Lead and mentor a team of QA professionals, promoting a culture of continuous improvement and accountability.
• →Collaborate with cross-functional teams to facilitate product manufacturing that complies with GMP standards.
• →Oversee and ensure compliance with QA standards in change processes for product and factory settings.
• →Conduct internal audits and inspections to verify adherence to regulatory requirements and GMP.
• →Handle and investigate customer complaints, ensuring timely resolution and implementing corrective and preventive actions as needed.
• →Provide training to relevant internal parties on quality assurance practices, procedures, and regulatory compliance.
• →Ensure accurate and timely completion of quality documentation and records.
• →Stay updated on industry trends, regulations, and best practices related to quality assurance in supplement manufacturing.

• Bachelor’s degree in Quality Management, Engineering, or a related field. Advanced degree preferred.
• Familiar with PIC/s GMP Standard. A PIC/s GMP background would be good, but it is not compulsory.
• A minimum of  5 years of experience in a quality assurance managerial role, applicant with more experience can be considered as QA Manager.
• Strong knowledge of QA processes, customer feedback handling, and complaint investigation.
• Proficiency in occupational health and safety regulations and accreditation standards.
• Excellent leadership and team management skills.            
• Strong analytical and problem-solving abilities.
• Excellent Chinese & English written and verbal communication skills.
• Proficiency in quality management systems (QMS) and other relevant software.