2mo ago

Customer Experience Retail (Kurir/Surveyor) – Semarang

IndonesiaIndonesia·SurabayaFull-time - Contractmid
Customer SuccessCustomer Experience
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Quick Summary

Overview

Memastikan data pelanggan (borrower) akurat dan lengkap. Melakukan proses penandatanganan kontrak dengan pelanggan sesuai prosedur perusahaan.

Technical Tools
Customer SuccessCustomer Experience
  • Memastikan data pelanggan (borrower) akurat dan lengkap.
  • Melakukan proses penandatanganan kontrak dengan pelanggan sesuai prosedur perusahaan.
  • Melakukan kunjungan (field visit) atau survei ke kantor pelanggan untuk melakukan verifikasi data serta menjaga kualitas layanan.
  • Memberikan pengalaman terbaik kepada pelanggan melalui pelayanan yang profesional, responsif, dan berorientasi pada kepuasan pelanggan.
  • Berkoordinasi dengan tim internal untuk memastikan proses onboarding pelanggan dan penandatanganan kontrak berjalan dengan lancar dan efisien.
  • Pendidikan minimal SMA/SMK/Diploma dari semua jurusan.
  • Memiliki pengalaman di bidang Customer Service, Field Survey, atau Administrasi Kredit menjadi nilai tambah.
  • Memiliki kemampuan komunikasi dan interpersonal yang baik.
  • Teliti, jujur, dan bertanggung jawab.
  • Bersedia bekerja di lapangan serta melakukan kunjungan ke lokasi pelanggan.
  • Mampu bekerja secara mandiri maupun dalam tim.
  • Memiliki SIM C atau SIM A yang masih berlaku menjadi nilai tambah.
  • Memiliki STNK dan kendaraan bermotor dengan plat nomor yang masih aktif.
  • Memiliki smartphone dan nomor handphone yang aktif.
  • Penempatan: Semarang

    • Location & Eligibility

    Where is the job
    Surabaya, Indonesia
    On-site at the office
    Who can apply
    ID

    About this job

    Who can apply
    Indonesia
    Posted
    65 days ago
    Employer
    has 59 open jobs on Jobera in 2 countries.

    Listing Details

    Posted
    September 7, 2026
    First seen
    September 7, 2026
    Last seen
    November 11, 2026

    Posting Health

    Days active
    64
    Repost count
    0
    Trust Level
    21%
    Scored at
    November 11, 2026

    Signal breakdown

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    Customer Experience Retail (Kurir/Surveyor) – Semarang
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