Community Center Assistant Manager

Below are just some of the benefits you'll receive!
• Competitive Salary
• Paid time off
• Career growth
• Medical / Dental / Vision insurance
• 401k
• Enthusiastic team environment
• Travel Perks to all our Resort locations

• Provide management for day-to-day operations of Community Center, including planning trips and events.

• Provide supervision of staff, including schedules and tracking employee hours with current time keeping system
• Ensure daily tasks, events and meeting schedules are set up, carried out and dismantled
• Order supplies and merchandise to maintain the facility as budgeted
• Complete monthly inventory reports for merchandise and building supplies
• Complete daily revenue reports for the building and ensure building is running according to budget
• Serve as the contact for facility rentals, ensuring each renter completes rental forms, collect deposits, final payments and ensure documents are kept confidential and safe
• Review and document each program, track and maintain appropriate records and ensure all documents are kept on file as required by law
• Delegate building needs to maintenance for upkeep
• Investigate, resolve and document complaints or inquiries from employees and patrons concerning the operations of the facility and deal appropriately with confrontational situations according to company policies and procedures
• Set up and participate in Community Center events on site
• Comply with all company policies and procedures
• Perform all other duties as requested

• High School Diploma/GED
• Minimum of two (2) years Customer/Guest Service experience
• Timeshare experience preferred
• Excellent communication skills, verbal and written; able to interact with customers and the public
• Excellent customer service skills; ability to deal with complaints and problematic situations
• Excellent leadership skills with ability to train and direct staff
• Knowledge of Microsoft Office; Word, Excel, PowerPoint
• Ability to Multi-task
• Attention to detail
• Ability to work well under pressure and deal with stressful situations
• Flexible schedule, able to work, weekends and holidays

• Must have excellent communication skills.

• Dependable; arriving to work on time.

• Must be computer literate.