Doorman / Bell Associate

Key Responsibilities:

- Greet guests as they enter and exit the cruise ship with a warm and friendly demeanor

- Assist guests with their luggage and belongings upon arrival and departure

- Provide information and directions to guests regarding ship amenities and activities

- Maintain a clean and organized lobby area at all times

- Monitor and control guest access to the ship, ensuring only authorized individuals are allowed on board

- Assist with the loading and unloading of supplies and equipment

- Coordinate with other departments to ensure smooth guest arrivals and departures

- Handle guest inquiries and complaints in a professional and timely manner

- Follow all safety and security procedures to ensure the well-being of guests and crew members

- Attend training sessions and meetings to stay updated on company policies and procedures

Qualifications:

- High school diploma or equivalent

- Previous experience in a customer service or hospitality role preferred

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Strong attention to detail and organizational skills

- Physically fit and able to lift heavy objects

- Fluent in English, additional languages are a plus

- Must be willing to work evenings, weekends, and holidays as needed