Customer Service Representative - Phoenix Coderex

Our client Phoenix Coderex is looking for Customer Service Representative in Lahore.

Shift: Night Shift

Job Description:
We are seeking a dedicated and professional Customer Service Representative to join our organization. The ideal candidate will be responsible for delivering exceptional customer support and ensuring a positive client experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely manner
  
• Provide accurate information regarding products and services
  
• Handle and resolve customer complaints efficiently
  
• Maintain detailed records of customer interactions
  
• Follow up to ensure complete resolution and customer satisfaction

Qualifications & Skills:

• Strong verbal and written communication skills (Hindi & English)
  
• Basic computer proficiency
  
• Excellent problem-solving and interpersonal skills
  
• Ability to work in a team-oriented environment
  
• Prior experience in customer service is preferred.

Compensation & Benefits:

• Competitive salary package with performance-based incentives
  
• Professional work environment
  
• Training and career development opportunities