Laundry Utility

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

The Laundry Utility is a key individual in the Housekeeping and Laundry departments responsible for supporting the Room Attendant team by removing all soiled linen/terry and trash from guest rooms prior to them being cleaned. The Laundry Utility is also responsible for removing linen/terry, trash, and dishware from guest floor service landings.

- Remove all soiled linen, terry, and trash from departure guest rooms. An average of 48 rooms in an 8-hour shift, number of rooms assigned each day will flucuate based on business needs.
- Remove all soiled linen, terry, and trash from assigned guest floor service landings. Landings must be clear prior to ending your shift. Must be verified by Housekeeping leadership.
- Communicate effectively with Room Attendants and Team Leaders in the section to ensure all needs are accomplished
-Display professional image at all times through appearance and conduct
-Within position scope, ensure hotel is in compliance with all federal, state and local laws, including OSHA
-Uses the following Personal Protective Equipment (PPE): gloves and safety glasses, as needed
-Report defective, damaged or lost PPE, or equipment that does not fit properly to management
-Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position.
-Carries out reasonable requests of supervisor or management.
-Have knowledge about all emergency procedures and know how to act on them-
- Attend departmental meetings.
- Follow AHC handbook policies and standard operating procedures.
- Actively working, always looking for ways to assists guests and going above and beyond to provide guest service.
- Report any damage to guest rooms, corridors, or landings to Engineering department via HotSOS and Housekeeping leadership as soon as possible

Must be reliable; willing to work weekends and holidays
Ability to communicate in English both verbally and written
Requires the ability to work independently and follow directions as assigned by supervisors

- High school diploma or equivalent preferred
- Related experience is preferred.

While performing the duties of this job, the associate:
- Is regularly required to stand and walk for your shift
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach with hands and arms
- Is regularly required to talk or hear
- Is occasionally required to sit and stoop; kneel, or crouch
-Be able to lift 75lbs on occasion and 20-30lbs regularly throughout the shift
-Push/pull linen carts that weigh up to 400lbs