Workforce Specialist - Call Center
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Quick Summary
Overview
Automated Health Systems is seeking a Workforce Specialist to support contact center workforce operations and staffing coordination. This position is remote. Benefits Health, dental,
Technical Tools
OtherCenter
Automated Health Systems is seeking a Workforce Specialist to support contact center workforce operations and staffing coordination. This position is remote.
What We Offer
~1 min read✓Health, dental, and vision insurance
✓401(k)
✓Employee wellness program
✓Training and career growth opportunities
Responsibilities
~1 min read- →Monitor schedule adherence and staffing levels
- →Assist with workforce reporting and data tracking
- →Provide technical assistance to staff when needed
- →Direct staff to internal support resources
- →Support workforce planning and call queue assignments
- →Troubleshoot operational or staffing issues
- →Assist with reporting and process improvement efforts
Requirements
~1 min read- Associate degree in related field preferred or equivalent experience
- 2+ years of contact center or human services experience required
- Strong communication and computer skills
- Ability to manage multiple tasks and analyze workforce data
- Bilingual skills are a plus
Automated Health Systems is an Equal Opportunity Employer.
Location & Eligibility
Where is the job
Pittsburgh - Pittsburgh, United States
Remote within one country
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 200 days ago
Listing Details
- Posted
- April 27, 2026
- First seen
- September 25, 2026
- Last seen
- November 14, 2026
Posting Health
- Days active
- 49
- Repost count
- 0
- Trust Level
- 27%
- Scored at
- November 14, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
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