India - SAP HR, RPO - US IT Recruiter & TAX Consultant Advisor

• Need to be analytical, logical and willing to learn new technology
• Strong performance in the current role
• Knowledge of SAP Payroll (at least one country) is mandatory
• Own the SAP configuration for multiple MNC Clients of Global View
• Provide consulting services to client base, as required
• Provide technical support for post-live issue resolution within Service Level Agreement timeframes – specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation
• Adhere to Global View configuration standards and conventions
• Adhere to ADP procedures and policies
• Prepare functional/technical specifications and change control requests
• Ensure that customer needs not effectively addressed within the current offering, are communicated to Global View Product Manager.

• You are AIRS Certified, including, Certified Internet Recruiter (CIR), Certified Diversity Recruiter (CDR)
• You have other, highly recognized professional certifications, such as: PMP, PHR, SPHR, SHRM-CP, SHRM -- SCP
• You have a minimum of 8 years of directly related experience, either in a corporate, RPO, or agency recruitment environment.
• Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection. You can manage your time well, prioritize deliverables, and multi-task with the best of them. In addition, you can present your ideas in a clear, professional manner on paper, in person, and over the phone.
• Client-Focus. You can manage a high-volume requisition pipeline and build client and hiring manager relationships, all while ensuring stellar service for candidates.
• Service Orientation. You have an ambitious spirit and thrive under pressure, motivating you to not only hit hiring targets but exceed them.
• Industry Expertise. You have in-depth knowledge of the recruiting industry and can be leveraged by less senior team members for best practice sharing.
• Work Independently. You feel comfortable working independently and owning small projects with minimal guidance. You are an expert in your field and can leverage your own judgment and in-depth knowledge to impact a range of client, operational, project, or service activities.

• 2-4 years of payroll tax related experience
• At least 3 - 5 years of experience in a customer service environment, with proven ability to produce positive results.
• Strong client relationship skills with the ability to maintain client satisfaction in a relevant industry or has a payroll/ payroll tax background.
• A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: 
• Experience noted above OR 
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
• Must be able to recognize basic procedural issues as they arise and escalate to the appropriate level.
• Ability to multi-task with sound analytic, tax technical, organizational and project management skills.
• Good written and verbal communication skills.
• Proficiency in ADP technologies and working knowledge of various tax related operating systems.

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