~1mo ago

Assistant Property Manager

United States·Steward Manor - LaurelNormalmid

OtherAssistant Property ManagerProperty ManagerConstruction & Real Estate

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Quick Summary

Overview

Strong customer service, bookkeeping, collections, and leasing experience, with the ability to support daily on-site operations and contribute to efficient property management.

Technical Tools

OtherAssistant Property ManagerProperty ManagerConstruction & Real Estate

Strong customer service, bookkeeping, collections, and leasing experience, with the ability to support daily on-site operations and contribute to efficient property management.

WHAT WE ARE LOOKING FOR:

This position is responsible for assisting the property manager in the overall operations of the
community, development of the team, and maintaining community compliance with all
policies, procedures, and internal quality control standards. Through dynamic leadership you
will be tasked with creating extraordinary experiences for customers and team members.

WHAT WE EXPECT FROM YOU:

Encourage and build positive relationships with team members, customers, and
vendors
Create valuable experiences by providing high levels of customer service to all
customers and team members
Assist in hiring, training, coaching, counseling and managing of team
Ensure Southern Management policies, procedures, and internal quality control
standards are upheld at all times
Demonstrate behaviors that cultivate a positive work culture and align with Southern
Management's mission, vision, and values
Assist in preparation of annual budget and community plans
Assist in management of all day-to-day operations on-site
Support all marketing and sales efforts
Perform leasing, service coordination, administrative, bookkeeping and collection
duties, as necessary
Respond in emergency situations, as needed
Stay abreast of industry trends
Contribute to community/company engagement efforts
Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:

Excellent written and verbal communication skills
Exceptional customer service skills
Ability to effectively lead, coach, and motivate
High-level critical thinking skills
Knowledge of current applicable laws
Strong organizational skills
Excellent interpersonal skills
Adaptability and flexibility in fast paced environments
Aptitude with Microsoft Word and Excel
Experience with Yardi software products a plus

Graduation from The Southern Difference Institute or equivalent combination of
education and property management experience
Three years of experience in customer service, sales, marketing, or real estate