Call Center Agent
United States·Santa Fe SpringsmidCustomer SupportCall Center Agent
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Quick Summary
Requirements Summary
Previous medical insurance knowledge (PPO/HMO plans) Previous medic
Technical Tools
Customer SupportCall Center Agent
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Research and verification of patient referrals (pending training).
Nice to Have
~1 min read- Previous medical insurance knowledge (PPO/HMO plans)
- Previous medical office experience
- Medical terminology
- Experience scheduling high volume of appointments on daily basis
- Previous customer service experience
- Previous referral/authorization experience
- High school or equivalent (Required)
Requirements
~1 min readLocation & Eligibility
Where is the job
Santa Fe Springs, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 20 days ago
Listing Details
- First seen
- September 26, 2026
- Last seen
- October 13, 2026
Posting Health
- Days active
- 19
- Repost count
- 0
- Trust Level
- 25%
- Scored at
- October 16, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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