Call Center Agent
United States·Santa Fe SpringsmidCustomer SupportCall Center Agent
5 views0 saves0 applied
Quick Summary
Requirements Summary
Previous medical insurance knowledge (PPO/HMO plans) Previous medic
Technical Tools
Customer SupportCall Center Agent
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Research and verification of patient referrals (pending training).
Nice to Have
~1 min read- Previous medical insurance knowledge (PPO/HMO plans)
- Previous medical office experience
- Medical terminology
- Experience scheduling high volume of appointments on daily basis
- Previous customer service experience
- Previous referral/authorization experience
- High school or equivalent (Required)
Requirements
~1 min readLocation & Eligibility
Where is the job
Santa Fe Springs, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 41 days ago
Listing Details
- First seen
- September 26, 2026
- Last seen
- October 13, 2026
Posting Health
- Days active
- 40
- Repost count
- 0
- Trust Level
- 20%
- Scored at
- November 6, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
View all →Similar Call Center Agent jobs
View all →Call Center Agent (Full-time with Benefits)
Guest Services- Call Center Agent
Normal
Call Center Agent - Indianapolis- Full-Time - Mon to Thurs 11:30 AM till 8:00 PM, alternating Fri and Sat 8:30 AM till 4:30 or 9:00 AM till 1:00 PM
$16.39/hr
RC RAK, Al Hamra Call Center Agent
Call Center Agent
Call Center Agent
Browse Similar Jobs
Customer Service Representative16kCustomer Support Specialist15kIt Support Specialist1.9kSupport Engineer1.6kTechnical Support Engineer1.2kTechnical Support Specialist374Customer Care Specialist273Client Support Specialist229Service Desk Analyst140Operations Support Specialist126Product Support Specialist113Application Support Specialist61Billing Support Specialist58Customer Support Manager50Desktop Support Technician47Support Operations Manager33Field Support Technician31Call Center Supervisor26Customer Escalation Specialist25NOC Technician21
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.