Data Technician (226 Days) Revised

•    Assist in creating user guides related to district adopted case management system and any related departmental support systems
•    Assist in testing of the latest version of the case management system software
•    Assist as needed with tasks related to user training (e.g. maintenance of trainee lists, maintenance of the training schedule, preparation of materials, and notifications/communication with individual trainees)
•    Accurately enter data related to new users, user title changes, and other personnel-related services required for case management system access or the student file
•    Assist district staff by providing software functional support and inquiry resolutions
•    Assist department staff in identifying software problems as they relate to the case management system experienced by the user group
•    Perform data entry to maintain the department's database for accurate compilation of support data for reporting purposes
•    Research and submit student identification of users’ discrepancies for corrections to the Student Information System
•    Maintain current user e-mail list for various user communications
•    Perform all other tasks and duties as assigned
 

•    High School Diploma or USA equivalency
•    Prefer two years of data entry experience in an organization specializing in customer support; data entry experience in a field of technology
•    Demonstrated task-oriented self-starter with the ability to perform with a high degree of accuracy
•    Demonstrated ability to learn the basic technical aspects of microcomputer usage, networking, and data communications
•    Demonstrated ability to communicate in a concise, professional manner, both orally and in writing
•    Demonstrated proficiency in the use of e-mail, Windows, and Microsoft products such as Word, Excel and TEAMS
•    Demonstrated ability to interact effectively with all levels of district personnel