Customer Success Manager w/ Commercial Construction Experience

Our Customer Success Managers are responsible for making sure our contractors get the most value out of Clearstory. You will be managing Specialty Contractor customers from launch to adoption, to full rollout and ongoing growth. You will be part coach, project manager, consultant and product specialist and focus on ensuring our customers are successful.

• *Commercial Construction experience*
• Ability to lead strategically and paint a vision that inspires and motivates the team, while also being extremely detail-oriented and getting in the weeds
• Ability to collaborate with a variety of stakeholders including Senior Post-Sales Leadership and cross-functional teams (Sales, Marketing, Product, Finance, Legal) across the company
• Ability to influence and challenge conventional wisdom
• 3+ years of relevant industry or role experience.
• Proven track record of demonstrated ability to project manage and create relationships
• Excellent verbal and written communication skills