Floor Supervisor

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.    

For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the city’s refined, effortless side— a place where the city unfolds beautifully, not loudly.  Set within a residential enclave, it blends sophistication with vitality—balconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, it’s where effortless glamour meets genuine connection— the city’s original address for feeling at home in your own LA. 

The Housekeeping Floor Supervisor ensures all guest rooms meet the highest standards by overseeing Room Attendants and Housemen on the floors and conducting detailed inspections of their work.

Job duties include but are not limited to:

• →The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards as set by Four Seasons Hotels. 
• →Keep all linen closets neat, cleaned and stocked. 
• →Inspect rooms daily, including check-out, vacant and make-up rooms for cleanliness and to ensure rooms are defect free.
• →Inspect all VIP rooms prior to guest arrival. 
• →Report to the Housekeeping Coordinator any maintenance deficiencies that require immediate attention and follow up on their status. 
• →Ensure that all vacant/clean rooms and stay over rooms have an updated status. 
• →Ensure proper care and use of equipment, carts, baskets, cleaning and guest room supplies. 
• → Ensure that all Lost and Found items are promptly forwarded to the Lost and Found Department.
• →Personally conduct training as required and on a regular basis.
• →Monitor the implementation and progress of training programs on their effectiveness. 
• →Regularly conduct and evaluate performance reviews.
• →Report any loss or damage to furniture, fixtures, or equipment on guest floors to the Assistant Director of Housekeeping.

• Minimum one year experience or related work. 
• Good communication and written skills are essential
• Strong training and supervisory skill are essential in this role
• Computer proficiency with MS Office
• Ability to use the property management systems such as Opera systems, HotSOS systems. 

​What we offer: 

• Hourly: $32.56
• Medical/Dental/Vision Insurance  
• 401K Retirement savings plan  
• Employee Assistance Program
• Investment in your Wellbeing  
• Life Insurance  
• Complimentary Room nights and discounted rates   
• Free on-site parking  
• Training programs, tuition reimbursement  
• Growth & Development opportunities  

• Full time
• Days and weekends