Barista

MAIN PURPOSE OF THE JOB 

• The Head Barista will deliver the best coffee experience to every guest along with the highest levels of customer service. 

• The Barista will brew coffee, make and serve beverages drinks (include the design of coffee arts) as per Four Seasons Resorts & Hotels standards.  

• In addition to, the Barista will demonstrate the product knowledge to customers by advising them and making suggestions.  

• The Barista will also be responsible to train Food and beverage team members making different coffees and design of coffee arts.  

• The Barista will be responsible of requisition of all coffee products and controlling the stocks 

• The Barista will be in charge of servicing/cleaning and maintenance of all the Food and Beverages 

• Outlets coffee machines. 

• Follow up with supplier for any coffee machine breakdown and regular servicing. 

 
QUALIFICATIONS 

• Minimum SC/GCE O Level or equivalent.  

• National Certificates 4 or 5 in Food & Beverages (Bar operation) or alternative qualifications.  

• NTC Level 3 in Hotel Management or an equivalent Certificate.  

• Certified Barista qualification 

 
PREVIOUS PERFORMANCE 

• At least 2 years working experience in a 4 or 5 star hotel  

• At least of 5 years working experience as Barista in a well-known coffee shop 

• Experience in retail / specialty store or food establishment preferred.  
   
  SPECIFIC REQUIREMENTS  

• High levels of integrity. 

• Passionate about service.  

• High levels of integrity.  

• Strong knowledge of coffee drinks is preferred 

• Hands-on experience, energetic and creative.  

• Ability to learn quickly.  

• Ability to build relationships 

• Excellent written/verbal communications skills in English and French. 

• Ability to work both independently and as part of a team 

• Organized and detail-oriented. 

• Knowledge of the Microsoft Office package 

• Knowledge of Micros. 

• Excellent interpersonal skills. 

• Willingness to work flexible hours, during weekends and public holidays 

• Training of all Food and Beverages staffs 

• In charge of Servicing and Cleaning all the coffee machines in all F&B outlets 

• Responsible for requisition and managing the stock of products. 

• Communicate to each department manager for a proper follow-up to keep the quality of the coffee to be the best.  

• Ensure that quality of product used is as per standard.