Butler (H/S) - L'Ideal 1850 - Hiver 26/27

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role 

The Butler is the guests’ primary point of contact and the guarantor of their comfort throughout their experience at the mountain restaurant Idéal 1850. He/She is attentive to guests’ feedback and works in full compliance with the hotel’s quality standards. 

The Butler stands out through outstanding teamwork, a polished appearance, impeccable communication skills, and a strong ability to listen, understand, and exceed the expectations of a demanding luxury clientele. 

Exceptional organizational skills, the ability to remain calm under pressure, and strong interpersonal skills are essential to building memorable and long-lasting guest relationships. 

The Butler reports directly to the Director of Idéal 1850 Restaurant, to whom the position is operationally attached. 

What you will do  

• Deliver an exceptional guest experience by providing personalized service before, during, and after the stay. 

• Coordinate guest requests with all hotel departments to ensure seamless and flawless service. 

• Prepare suites, arrange personalized amenities, and maintain the highest luxury standards. 

• Organize and provide meal service, private events, and tailor-made in-suite experiences. 

• Anticipate guest needs, handle any service recovery situations, and uphold Four Seasons’ standards of excellence. 

“The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management”.    

What we are looking for  

• Valid work permit 

• Languages: Fluent French and English  

• Thoroughness, availability, sense of service and discretion 

• Strong attention to detail and a passion for luxury hospitality. 

• Flexibility and adaptability. 

• Excellent communication and guest relationship skills. 

What we offer 

• 39-hour seasonal contract 

• Salary communicated during interview 

• Uniform supplied et laundered for operating staff 

• One meal per shift at our Employees’ Cateferia 

• As a reward for loyalty, employees receive a bonus at the end of their second consecutive season (Winter-Winter, Summer-Winter, or Summer-Summer) 

What your experience will be like 

• Enjoy a fully equipped living experience with your own accommodation next to the restaurant in one of the most sought-after resorts for mountain and outdoor lovers. In our Staff House, you can challenge your colleagues to a game of PlayStation, Switch or Baby foot, relax to the sound of the piano or acoustic guitar ... or work out in our gym! 

• A dedicated shuttle service will not only take you to your workplace but can also show you the region's legendary sights!    

• The room provided is either shared or single (for executive and night positions). For those wishing to find their own accommodation, a monthly housing allowance will be provided.     

• Take advantage of various discounts in our restaurants, but also for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions.     

• Bring the season to a close with our Staff Party, sure to be the envy of many!