Partnerships Associate (Merchant Acquisition & Partnerships) – Oman

Key Responsibilities
Merchant Acquisition & Onboarding
· Identify and approach new merchants across priority categories (e.g., retail, F&B, services, lifestyle, etc.).
· Pitch tailored merchant value propositions based on each business’s needs.
· Support the onboarding process end-to-end (documentation, training, activation readiness).
· Ensure new merchants are properly set up on tools/platforms and understand operating processes.

Relationship Management
· Build strong partnerships with merchants and act as a trusted point of contact.
· Conduct regular check-ins to ensure satisfaction, resolve issues, and drive retention.
· Gather merchant feedback and share insights with internal teams for product/campaign improvement.

Campaign Support & Growth
· Support promotional and campaign rollouts to improve merchant performance.
· Coordinate in-store/on-ground activations where needed.
· Track campaign results and suggest improvements. Requirements

Experience & Education
· Fresh graduates are welcome, ideally with internships or projects in sales, business development, partnerships, or operations.
· For experienced candidates: 0–2 years in merchant acquisition, account management, business development, or similar roles.

Skills & Competencies
· Strong communication and persuasion skills; comfortable pitching to business owners.
· Confident with Microsoft PowerPoint for creating clear, professional presentations.
· Comfortable with Microsoft Excel for basic reporting and analysis.
· Highly organized; able to manage a pipeline and follow up consistently.
· Self-motivated, positive attitude, and comfortable working in the field.

Language
· English is required.
· Arabic is strongly preferred (spoken; writing is a plus).

Other
· Knowledge of the Oman business landscape (especially Muscat and surrounding areas) is a big advantage.
· Willingness to travel locally for merchant meetings. Why Join Us?
· Be part of a fast-growing, high-impact team building a strong merchant ecosystem in Oman.
· Exposure to diverse industries and strategic partnerships.
· Clear development path into Merchant Manager / Partnerships roles.
· Supportive, collaborative culture with room to take ownership early.