General Manager II - Distribution

DHL is looking for an experienced General Manager in the Whiteland IN area. This position requires strong operational leadership experience with an immediate focus on Inventory, Inbound Logistics, Quality, and Training within a complex warehouse or distribution environment.

Inventory

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  Lead inventory control processes including cycle counts, adjustment tracking, inventory reconciliation, and root-cause analysis.

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  Oversee MHE/GOMS reconciliation, inbound inventory orders, IOOS, profiling, quality cage activity, and departmental health-check items.

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  Drive inventory accuracy, visibility, accountability, and corrective action.

Inbound Operations

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  Lead receiving, replenishment put-away, and VAS put-away activities.

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  Ensure incoming product is accurately received, consolidated, tracked, and placed in the correct location.

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  Improve visibility and accountability across inbound product flow, including receiving, VAS, cage, and related operational areas.

Quality

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  Lead claims research, audit visibility, and quality tracking processes.

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  Establish accountability at the user and departmental level.

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  Demonstrate experience supporting or leading ISO certification and ongoing compliance, including audit preparation, documentation control, corrective actions, and maintaining required operational standards.

Training

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  Ensure operational teams are properly trained on systems, processes, work instructions, quality expectations, and standard operating procedures.

• →Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• →Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• →Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• →Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• →Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• →Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• →Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• →Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• →Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• →Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.