27d ago

Customer Service Agent with German

Bratislava-Bratislava-Slovakiamid

Customer Support SpecialistCustomer

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Quick Summary

Key Responsibilities

Provide customer service from customer enquiry, handle orders against existing quote/contract/price list, through dispatch/invoice to payment information internally and to the customer.

Technical Tools

Customer Support SpecialistCustomer

Responsibilities

~1 min read

Provide customer service, manage incoming enquiries and handle orders. Cover the process from receiving customer purchase order through to receipt of payment excluding the transport.

What We Offer

~1 min read

✓Handle internal orders (provide services for other departments)

✓Provide team backup at absences and high workload

✓At Johnson Controls, your work comes with benefits that support both your career and your wellbeing.

✓Meal vouchers fully covered by the company.

✓Flexible benefits budget with access to 3,500+ options, including a MultiSport card, medical and wellness services.

✓Extra savings through retail and lifestyle discounts (Benefit+).

✓Allowance for the private kindergarten or nursery to support your family.

✓Flexible working hours and home office days.

✓Allowance for language courses, professional development support, and wellbeing support.

✓On site benefits: massages, distribution of fruits, yoga, psychologist, health month, various events with supporting groups (volunteering activities, branding activities).

✓Seniority benefits - extra monthly financial allowance, medical care and support, wellbeing day.

✓Relocation support with housing allowance if moving to Slovakia

Required

High school degree or higher
At least 2 years of experience in customer service or a similar role
German and English language fluently
PC skills – MS Office, intermediate level
Customer oriented with focus to details
Team player

Preferred:

Italian language fluently

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

We are committed to diversity and inclusion and believe that different perspectives make us stronger. By encouraging open dialogue and valuing individuality, we strive to be one of the most desirable places to work.

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