20mo ago

Renewals Specialist

United States·Salt Lake CityFull-timemid

Customer SuccessRenewals Specialist

1 views0 saves0 applied

Quick Summary

Overview

Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work.

Technical Tools

Customer SuccessRenewals Specialist

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

The Renewal Specialist is responsible for managing Small Business and Mid-Market account renewals. The individual is a quota-carrying contributor who works with the customer’s Account Solutions Managers and Account Executives to overcome obstacles during their renewal process.

Ensure clear communication takes place between the Account Solutions Manager and Account Executive on each account at time of renewal

Detailed research on the accounts to map out a clear path forward resulting in on time renewals

Utilize multiple tools and platforms to understand customer’s platform usage and communication with Filevine

Efficiently and Effectively work through a large book of business

Work with multiple departments to properly renew contracts

Attention to detail

Accepting of and able to implement quick, concise feedback

1-3+ years of Account Management experience

Consistent, demonstrable record of achieving quota/objectives

Hunger to join a startup company, work hard, and do great things

Solid written and verbal communication, organizational and time management skills

Excellent presentation and listening skills

In Office Position

Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Top-of-the-line company swag

Privacy Policy Notice

Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com

Location & Eligibility

Where is the job

Salt Lake City, United States

On-site at the office

Who can apply

Listed under

United States

About this job

Who can apply: United States
Posted: 626 days ago
Employer: has 126 open jobs on Jobera in 4 countries.

Listing Details

Posted: February 4, 2025
First seen: April 14, 2026
Last seen: October 24, 2026

Posting Health

Days active: 192
Repost count: 0
Trust Level: 31%
Scored at: October 24, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

Apply for this position

Filevine is a cloud-based legal technology company providing case management, document management, and automation tools for law firms and legal departments. [1, 4, 30] It aims to simplify and elevate complex legal work. [5, 19]

Employees

501-1,000

Domain

Jobs

View 126 jobs

View company profile

Apply now

External application