Sr. Director, Sales Systems & Processes

As Sr. Director, Sales Systems & Processes, you will lead the strategy, evolution, and optimization of the sales technology ecosystem for a global, high-growth software organization. You’ll define the systems roadmap, modernize go-to-market processes, and leverage AI to improve sales productivity, forecasting, and operational efficiency. Managing a global team, you’ll partner with Sales, Revenue Operations, IT, Procurement, and other stakeholders to translate business priorities into scalable solutions. You’ll oversee core sales platforms, data governance, vendor relationships, and strategic transformation initiatives, including post-acquisition integrations. This is a senior business-side leadership role for someone who combines strategic vision with hands-on systems expertise. You’ll have the opportunity to drive measurable organizational change and shape how a global sales organization operates in an increasingly AI-driven environment.

• 10+ years of experience owning sales processes and sales technology at high-growth software or SaaS companies, particularly within GTM Systems, Business Systems, or Revenue Operations.

• At least 5 years of experience leading global teams and managing complex, cross-functional initiatives.

• Deep, hands-on experience as the business owner of core sales applications, including Salesforce (SFDC), CPQ, Clari, Salesloft, Dun & Bradstreet (D&B), forecasting and planning systems, sales engagement platforms, and data enrichment tools.

• Demonstrated experience applying AI within a sales organization, from identifying use cases to deploying production solutions and managing data quality, security, and vendor risk.

• A proven track record of leading large-scale sales process and organizational transformations with measurable results.

• Strong knowledge of Salesforce implementation best practices and end-to-end Lead-to-Order and renewal processes in an annual contract value (ACV) and annual recurring revenue (ARR) environment.

• Experience partnering effectively with IT, translating field needs into system requirements, negotiating priorities, and aligning business roadmaps with technical capacity.

• Strong stakeholder management, problem-solving, and communication skills, with the ability to understand competing needs, develop effective solutions, and escalate issues when necessary.

• Strategic thinking combined with attention to detail and the ability to manage multiple initiatives in a fast-paced, evolving environment.

• A bachelor’s degree in Business, Management, Technology, or a related field.

• This is a business-side sales systems leadership position rather than a traditional IT role.