Quick Summary
Key Responsibilities
Own escalated technical issues and provide direct support to customers on complex problems across Calix Cloud, EXOS, and Managed Services.
Requirements Summary
Self-motivated, with a proven track record of delivering high-quality technical support. 5+ years of technical support and/or escalation support experience,
Technical Tools
Other
The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One - our cloud-first, AI-powered platform - CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.
We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.
** This role will be expected to work standard PST hours no matter where the person is located. **
We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.
** This role will be expected to work standard PST hours no matter where the person is located. **
Responsibilities
~1 min read93,200 - 140,300 USD Annual
81,000 - 122,000 USD Annual
72,900 - 109,800 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Location & Eligibility
Where is the job
United States
Remote within one country
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 2 days ago
Listing Details
- Posted
- October 13, 2026
- First seen
- October 13, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 1
- Repost count
- 0
- Trust Level
- 59%
- Scored at
- October 15, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
View all →Similar Other jobs
View all →Subsidy Finance Coordinator
$20-$22/hour
School-Age Childcare Site Director – After School
$17.00 per hour
School-Age Childcare Multi-Site Director - Before & After School
$20.00 per hour
Pre-K Childcare Site Director – Before & After School
$20.00 - $22.00 per hour
School-Age Childcare Multi-Site Director - After School
$22.00 per hour
School-Age Childcare Site Director - Before & After School
$17.00 per hour
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.