2d ago
New

Senior Tier 3 Engineer - Calix Cloud

United StatesUnited StatesRemotesenior
Other
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Quick Summary

Key Responsibilities

Own escalated technical issues and provide direct support to customers on complex problems across Calix Cloud, EXOS, and Managed Services.

Requirements Summary

Self-motivated, with a proven track record of delivering high-quality technical support. 5+ years of technical support and/or escalation support experience,

Technical Tools
Other
The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One - our cloud-first, AI-powered platform - CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.

We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

** This role will be expected to work standard PST hours no matter where the person is located. **

Responsibilities

~1 min read
93,200 - 140,300 USD Annual
81,000 - 122,000 USD Annual
72,900 - 109,800 USD Annual

As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.

Location & Eligibility

Where is the job
United States
Remote within one country
Who can apply
US

About this job

Who can apply
United States
Posted
2 days ago
Employer
has 18 open jobs on Jobera.

Listing Details

Posted
October 13, 2026
First seen
October 13, 2026
Last seen
October 15, 2026

Posting Health

Days active
1
Repost count
0
Trust Level
59%
Scored at
October 15, 2026

Signal breakdown

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Senior Tier 3 Engineer - Calix Cloud