Success Coach – Family Economic Security Program (FESP)

The Success Coach, Family Economic Security Program (FESP), supports student persistence, completion, and long-term economic mobility by helping students identify and address financial and resource-related barriers to educational success. The position provides financial wellness and capability education; assists students with benefits, scholarships, financial aid-related resource navigation, and basic-needs supports; and connects students with appropriate campus and community resources. 

Under the direction of the Campus Dean of Students or designee, the Success Coach is responsible for effective performance in these essential duties: 

Key responsibilities include:

• →Financial Wellness, Economic Mobility, and Resource Navigation  
• →Program Coordination, Data Collection, and Outreach  
• →Collaboration, Referral Coordination, and Continuous Improvement  

Additional responsibilities include:

• →Attendance and participation at convocation and commencement ceremonies
• →Service on assigned committees and task forces
• →Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Bachelor’s degree in counseling, education, psychology, social work, human services, student affairs, or related field together with one (1) or more years of related experience in student coaching, advising, case management, counseling, or student support services; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties. 

Required Knowledge, Skills, and Abilities:

• Demonstrated ability to work effectively with diverse and underserved student populations
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

• Experience with grant-funded student success initiatives 
• Bilingual (English/Spanish) proficiency 
• Experience with student information and case management systems 

To apply, please submit the following:

• A cover letter
• A current resume

In your cover letter, you must clearly address how your experience and skills align with each of the required and preferred qualifications.  The cover letter may be entered as text in the application system or uploaded as a single combined file with the resume.

Your resume must include the names of three (3) current professional references, including their titles, email addresses, and telephone numbers.

• Incomplete applications or those submitted after the closing date will not be considered
• Links to external resume or profile sites will not be accepted
• Apply online at: www.ct.edu/hr/jobs
• CT State Community College cannot sponsor work visas.
• Applicants must be authorized to work full-time in the United States

After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.

The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.

Employment offers are contingent upon:

• Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)
• Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checks

CT State is committed to maintaining a safe campus community.

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. 

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact CTState-CivilRights@ct.edu

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.