Systems Administrator I-Student Information Systems

SYSTEMS ADMINISTRATOR I

Systems Administrator I-Student Information Systems

Technology Services

Crossroads II, Cary, NC

Technology Grade 22

Nonexempt

No

Monday-Friday (Occasional evening and weekends) Position is available for a hybrid telework workweek

Administers and supports the district’s student information systems, related applications, integrations, data exchanges, and reporting. Ensures system availability, secure access, data accuracy, and reliable system operations across development, test, and production environments. Supports system maintenance, troubleshooting, testing, deployments, data reporting, and continuous improvement of SIS technologies and related services.

None

• Experience administering and supporting student information systems or enterprise applications;
• Knowledge of SQL, system integrations, APIs, data validation, testing, and troubleshooting;
• Familiarity with access controls, security, and production environments;
• Strong technical documentation and collaboration skills; and
• Experience using approved AI tools to support analysis, automation, and operational efficiency.

This job operates in an office environment. This role routinely uses standard office equipment such as computers, hand/power tools, etc. The position, at times, must be able to come into direct contact with school system staff, contractors, vendors and staff members of external agencies. Work is considered medium physical work, requiring the exertion of up to 50 pounds of force. The work requires the ability to operate automotive equipment.

EFFECTIVE DATE:  10/2026

DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position.  This description may be revised by HR and approved at any time.

• Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
• Knowledge of student information systems, application administration, system configuration, and operational support;
• Knowledge of Structured Query Language (SQL), relational databases, data structures, data validation, and data quality;
• Knowledge of data reporting, query development, reporting tools, and data visualization used to support district operations and decision-making;
• Knowledge of system integrations, APIs, secure file transfer, web services, and scheduled data exchanges;
• Knowledge of release, change, deployment, and version-control practices across development, test, and production environments;
• Knowledge of identity and access management, role-based security, data privacy, and applicable student-record requirements;
• Knowledge of scripting and automation tools used to support monitoring, troubleshooting, reporting, and operational efficiency;
• Knowledge of Microsoft 365 applications and project/task-management tools;
• Knowledge of Artificial Intelligence (AI) and Generative AI technologies and their responsible use for productivity, automation, data analysis, reporting, and operational efficiency;
• Strong analytical, troubleshooting, problem-solving, and data quality skills with close attention to accuracy and detail;
• Effective oral and written communication, documentation, organization, and time-management skills;
• Ability to manage multiple priorities, work independently, and collaborate effectively in a team environment;
• Ability to manage multiple tasks, prioritize responsibilities, and respond to system issues promptly
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, vendors, contractors, and external agencies.

• Bachelor’s degree from a regionally accredited college or university in computer science, engineering, business, or related field;
• Project management experience;
• Other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities to perform effectively in the position may be considered.