Deployment Architect - Email & SMS / Messaging

Join a fast-growing technology environment where customer data, marketing automation, and AI-driven solutions are transforming how businesses engage with their audiences. As a Deployment Architect, you will lead enterprise Email and SMS implementations, guiding customers from technical discovery through migration and production launch. You will design scalable messaging architectures, coordinate complex integrations, and ensure reliable, compliant communication workflows. Working closely with customer teams, Product, Engineering, and deliverability specialists, you will resolve technical challenges and accelerate time-to-value. You will also develop repeatable implementation frameworks that improve efficiency and support organizational growth. This remote opportunity combines technical expertise, customer partnership, and project leadership in a high-impact environment.

You are a technically skilled professional with substantial experience implementing enterprise messaging or marketing technology solutions. You combine architectural knowledge and implementation expertise with strong project management and communication skills, enabling you to lead complex deployments and guide customers through critical technical decisions.

• 5–10 years of experience in technical implementation, solutions architecture, professional services, or a similar customer-facing technical role.

• Experience implementing or migrating enterprise email, SMS, marketing automation, or customer engagement platforms.

• Strong technical understanding of APIs, webhooks, data integrations, authentication mechanisms, and enterprise architecture.

• Solid knowledge of messaging architecture, including sending domains and IPs, subscriber data, consent and preference management, and transactional versus marketing communications.

• Experience with SMS provisioning and implementation, including 10DLC, toll-free number or short code registration, consent management, and carrier requirements.

• Proven ability to lead complex enterprise implementations involving multiple technical teams, business stakeholders, and interdependent workstreams.

• Strong technical project management, communication, facilitation, and problem-solving skills.

• Ability to manage multiple implementations simultaneously and guide technical decision-making throughout the deployment lifecycle.

• Experience developing scalable implementation processes and frameworks that support product and organizational growth.

• Bachelor's degree or equivalent practical experience.

• Familiarity with platforms such as Adobe Campaign, MoEngage, Marketo, Eloqua, Attentive, Salesforce Marketing Cloud, Braze, Iterable, Responsys, SendGrid, Twilio, or comparable solutions.