Manager, Product Readiness

The Manager, Product Readiness focuses on ensuring products are ready for launch and ongoing success, encompassing tasks like defining product requirements, collaborating with cross-functional teams, and managing the product lifecycle.

• Product Strategy and Planning:
  • Partner with Product Managers to assure that product business plans and business cases are complete.
  • Ensure that the Company’s Product Management processes for Product Readiness are followed across the organization.
  • Ensure product strategy aligns with the company's overall objectives.
  • Partner with Product Managers to create and track product Objectives and Key Results (OKRs).
• Cross-Functional Collaboration:
  • Collaborate with product managers, engineers, designers, and other stakeholders to ensure product documentation is complete and enables deep understanding of product features, functionalities, and roadmaps for subsequent phases.
  • Facilitate communication and collaboration across different teams.
  • Provide regular updates to cross functional stakeholders on the status of product enhancements and readiness phases.
• Product Lifecycle Management:
  • Run pilots and proof of concepts with assistance from Solutions Managers and CS teams.
  • Monitor and assess key performance indicators (KPIs) throughout the product's lifecycle.
  • Ensure that the new product is performing consistently with the company's overall strategies and objectives.
• Leadership and Team Management:
  • Lead and mentor product teams, providing guidance and support.
  • Provide guidelines and checklists to help Product Managers and others to determine when products are “ready”.
  • Develop and implement strategies to capture, organize, and disseminate comprehensive product knowledge across departments.
• Product Readiness:
  • Ensure that products are ready for launch and ongoing success.
  • Focus on the process preceding the "launch" of a new multi-faceted capability.
  • Ensure each component remains adequately secure, performant, reliable, and observable.
  • Provide support for new products for the first 120 days after launch to help make sure the launch is successful and adoption has begun.

• Leadership and Management: Strong leadership, communication, and interpersonal skills are essential for leading cross-functional teams and influencing stakeholders.
• Product Management Expertise: A deep understanding of product management principles, methodologies, and tools is crucial.
• Technical Skills: Familiarity with software development processes, APIs, and web technologies is helpful for communicating effectively with engineering teams.
• Data Analysis: Strong analytical skills are needed to track KPIs, identify trends, and make data-driven decisions.
• Business Acumen: A strong understanding of business strategy, market dynamics, and competitive landscapes is important for making informed product decisions.