Festival Coordinator, Accessibility

Inclusion is a core value at Sundance Institute, and we are deeply committed to serving artists and audiences from all communities through the Sundance Film Festival. The Festival Coordinator, Accessibility is charged with coordinating and facilitating accessibility processes and requests during the Sundance Film Festival, seeking an equitable experience for all attendees. The Festival Coordinator will be responsible for managing the Accessibility hotline, responding to support tickets, and creating internal and external-facing Accessibility materials.

• Serving as primary point person for all external questions, concerns, or inquiries related to Festival accessibility.

• Monitoring the accessibility hotline, inbox, and public online accessibility form daily, responding to all incoming requests and questions in a timely manner.

• Coordinating all Festival accommodation requests and ensuring these are communicated to the appropriate internal stakeholders.

• Facilitating services and coordinating schedules with vendors including ASL providers, CART Services, etc. under the direction of the Festival Manager, Accessibility.

• Supporting the creation and implementation of accessibility training content and materials for internal and external use.

• Facilitating the organization of team shared folders, request tracking systems, project management systems, standard operating procedures, and meeting agendas with several departments.

• Acting as the lead notetaker for weekly accessibility committee meetings.

• Supporting the administrative components of various accessibility projects, as directed.

• Streamlining incoming accessibility requests for non-Sundance hosted events with Festival corporate partners.

• Leading the collection and documentation of a comprehensive wrap report with other departments, as directed.

• 2 years of administrative coordination, people operations, or DEAIB-related work.

• Basic understanding of the ADA and accessibility.

• Strong attention to detail and accuracy in recording, tracking, and issuing information.

• Strong verbal, written, and interpersonal communication skills required to work effectively with a variety of people.

• Strong organizational skills including the ability to manage and prioritize to meet simultaneous deadlines.

• Preferred experience in working with people with disabilities.

• Preferred conflict resolution skills with a background that includes managing stressful situations.

• Legal authorization to work in the United States.

• Implement and communicate clear operational elements related to accessibility for the Sundance Film Festival.

• Consistently have effective, clear and concise communication with Festival attendees and patrons as well as internal staff.

• Develop and proofread training materials that cater to various learning styles, ensuring content is inclusive and accessible to all participants.