Power Quality Customer Training Specialist

We are seeking a highly motivated and experienced Customer Training Specialist to design, develop, and deliver comprehensive training programs for Hitachi's customers, ensuring their successful adoption and utilization of our products and solutions. In this role, you will be responsible for organizing the demands related to customer training, both during tender stage and during project execution. This role is part of the Customer training team which is part of GPQSS Technical Training center and will interact cross functionally in the organization. The role will report to the Technical Training Center manager and be working closely with different departments, units and customers across the globe to support the delivery of customer trainings.

• Coordinate the processes for Power Quality Solutions & Services Customer Trainings.
• Support Grid & Power Quality Solutions and Service (GPQSS) Training Center conception and activities.
• Being up to date with new possibilities within the field of training, usage of adequate supporting tools, having presentations and using suitable business models that are up to date.
• Understanding the organizational training needs and transforming that into training programs and strategy.
• Organizing and coordinating training programs, both external for our customers and internal for our colleagues.
• Preparing and designing training materials using tools such as Articulate Storyline and RISE, video editors and power point.
• You will also be responsible to effectively drive and communicate our training opportunities in the company.

• A degree from university in, Engineering, or other relevant education.
• Proven experience within engineering, training or learning and development
• Strong communication skills, with the ability to build effective relationships with both internal and external stakeholders.
• Prior experience with designing and preparing training material
• You are driven, well organized, communicative, have a passion for training and developing people and have a strategic mindset.
• You are able to influence managers and colleagues at all levels of the organization.
• Fluency in English, both spoken and written is must.

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together

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