Administrative Supervisor - Cardiology Clinic

• Full-time leadership position, generally scheduled Monday through Friday during standard business hours.
• Schedule may vary based on operational needs and may require occasional early morning, evening, or weekend support.
• This role works closely with clinic leadership, providers, and teammates across multiple departments to support daily operations, staffing coordination, patient experience, and practice efficiency.

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. 

We’re Looking For: 

·        Associates Degree in business administration, healthcare administration or related field AND 2 - 4 years of healthcare billing experience OR 4-6 years of healthcare billing experience and 3-5 years of supervisory experience.

What You’ll Do: 

Schedule: Monday – Friday: 8 am - 4 30 pm (4 days in the office and 1 day remote) 

As an Administrative Supervisor, you’ll play a vital role in the care team – supporting leaders, connecting with providers, and helping ensure a seamless experience every day.   

As a key member of the ambulatory team, you will:  

·        Supervision of Clinical Support Staff

·        Administrative operations and office management

·        EMR Training

·        Administration of EMR/billing system in collaboration with System Administrator and management

·        Payroll

·        Safety Steward

·        Human Resources administration

·        Clinicians' license management, paneling, and malpractice insurance

·        Record keeping

About This Location:  

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. 

Physical Requirements and Working Conditions:  

·       Demonstrates commitment to patient focused care.

·       Demonstrates positive, effective leadership in problem solving in the context of a work environment characterized by external forces which produce constant internal change.

·       Ability to work flexibly in a fast paced environment with established time constraints and in difficult situations. May be exposed to patients who potentially could be violent.

·        Must be able to respond to urgent need for consultation 24 hours/day, 7 days/week

·       Ability to travel to other Advocate sites and external facilities in order to attend meetings.

·       Ability to work under time constraints and stressful situations.

·       May be exposed to bodily fluids, hazardous materials and threatening diseases.

·       This position leads a team in a very high volume, fast-paced multidisciplinary behavioral health clinic.

·       The Supervisor must be an expert in the de-escalation of difficult patients and be able to train and model these strategies for physicians, therapists, trainees and support staff.

·       Familiarity with the roles and functioning of other providers in the network of child and family mental health and substance abuse treatment networks. Schedule: flexible, provides evening and weekend coverage as necessary

Ready to Take the Next Step: 

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.