Telephony Systems Administrator (SA1.5) (Government)

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

Join a mission-focused team supporting critical communications infrastructure. We are seeking a detail-oriented Telephony System Administrator who brings strong technical troubleshooting, security monitoring, and collaboration skills to help maintain reliable, compliant, and secure communications systems for customer operations.

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

Description of Job Duties/Responsibilities:

• Provide overall system administration for an enterprise-wide Cisco Unified Communications Manager and related systems.
• Plan regular maintenance tasks including updates and upgrades.
• Maintain current and accurate documentation of system configurations.
• Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
• Administer and monitor voice systems for performance and SLA attainment.
• Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications:

Seven (7) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required.  Five (5) years of additional SA experience may be substituted for a Bachelor’s degree.

• Experience with the configuration and administration of common TDM and VOIP telephone call manager systems, such as the Nortel Meridian line of PBXs and Cisco Unified Call Manager.
• Large-scale implementation experience with Cisco Voice in a multi-cluster environment and data networking infrastructure.
• Working knowledge of H.323 and SIP. Familiar with Cisco UCS platforms, voice gateways, virtualization, and ESXi.
• DoD 8570 IAM Level 2 required.

Our Telephony Systems Administrator (SA1.5) (Government)

earns $89,200 - $129,400

yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.