Business Analyst III - IT Asset Management

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Business AnalystData & AI

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Quick Summary

Key Responsibilities

Enterprise ITAM Strategy & Roadmap DevelopmentDefine ITAM vision, priorities, KPIs, and multi-year roadmap aligned with enterprise and financial objectives.

Technical Tools

Business AnalystData & AI

$47.57 - $73.74 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Business Analyst III - IT Asset Management
Location: Warrenville, IL or Skokie, IL
Full Time
Hours: Monday-Friday, 8:00am - 4:30pm
Hybrid Position

Responsibilities

~3 min read

→Enterprise ITAM Strategy & Roadmap Development
Define ITAM vision, priorities, KPIs, and multi-year roadmap aligned with enterprise and financial objectives.
→Advanced ServiceNow HAM Governance & Architecture
Provide strategic oversight of platform configuration, lifecycle workflows, normalization standards, and integrations.
→Enterprise Asset Lifecycle Optimization
Drive initiatives to improve asset utilization, refresh strategy, cost modeling, and lifecycle efficiency.
→Equipment Standards & Lifecycle Roadmap Development
Lead the development of equipment standards, catalog assets, and multi-year lifecycle roadmaps in coordination with desktop engineering and technical teams to drive standardization, efficiency, and alignment with enterprise needs.
→Policy & Governance Framework Development
Establish and continuously improve ITAM policies, standards, and governance models aligned with industry frameworks. Collaborate with IT, finance, security, and compliance leaders to ensure integrated governance.
→Audit Leadership & Risk Mitigation
Lead enterprise-level audits, compliance reviews, and remediation planning for high-risk discrepancies.
→Executive-Level Reporting & Financial Forecasting
Develop predictive analytics, cost projections, and executive dashboards to support strategic decision-making.
→Mentorship & Capability Development
Mentor ITAM analysts, establish operational standards, and elevate organizational maturity.

→Education: Bachelor's degree in IT, Business, STEM, or related field (or high school diploma plus 5 additional years of related experience)
→Certifications:
CITAM – Certified IT Asset Manager (IAITAM)
CHAMP – Certified Hardware Asset Management Professional
ServiceNow Hardware Asset Management Fundamentals (or obtain within 90 days)
HAM Certified Implementation Specialist (HAM-CIS) (or obtain within 6 months)
→Preferred: Certified Implementation Specialist – Software Asset Management (CIS-SAM) & CIS – Data Foundations (CMDB & CSDM) & ITIL 4 Foundation
→Experience: 6+ years of experience in IT Asset Management, Business Analysis, IT Project Management. Deep expertise in IT hardware lifecycles, global regulatory compliance and standards.
→Preferred: 8+ years of experience in IT Asset Management, Business Analysis, IT Project Management. Deep expertise with ServiceNow Asset Hardware Asset Management, IT hardware lifecycles, global regulatory compliance and standards.
→Unique or Preferred Skills:
→Requirements gathering, process mapping (BPMN), and gap analysis.
→User story creation, acceptance criteria, and UAT coordination.
→Business process improvement and automation identification.
→Knowledge of IT endpoint devices and peripherals, such as laptops, desktops, thin clients, tablets, smart phones, server and infrastructure hardware, and peripherals.
→Experience with IT asset management software, such as ServiceNow (specifically, Service Now HAM and SAM), WASP Inventory Cloud, Ivanti Asset Manager.
→Exceptional strategic thinking, negotiation, and leadership abilities.

→Knowledge of IT asset management frameworks, tools, and best practices.

→Highly Proficient in Microsoft Office (e.g., Word, Excel, PowerPoint, Visio, Outlook, and Teams).

→Excellent analytical skills with the ability to collect, analyze, and interpret data to support decision-making and problem-solving.

→Ability to handle multiple tasks, be flexible to changing priorities, and manage work effectively.

→Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external vendors.

→Excellent ability to communicate effectively to stakeholders and leaders at all levels and titles, both verbally and in writing.

→High attention to detail and accuracy.

→Ability to work independently with review at critical points.

→Ability to support team members as a Subject Matter Expert.

What We Offer

~2 min read

✓Incentive pay for select positions

✓Opportunity for annual increases based on performance

✓Career Pathways to Promote Professional Growth and Development

✓Various Medical, Dental, Pet and Vision options

✓Tuition Reimbursement

✓Free Parking

✓Wellness Program Savings Plan

✓Health Savings Account Options

✓Retirement Options with Company Match

✓Paid Time Off and Holiday Pay

✓Community Involvement Opportunities

Location & Eligibility

Where is the job

Not specified

Location terms not specified

Who can apply

Same as job location

About this job

Pay per year: ≈ $98,946–$153,379 a year; 20% above the $105,000 median for Business Analyst jobs on Jobera (156 salaries).
Posted: Today
Employer: has 1,446 open jobs on Jobera.