House Manager, Shelbyville Hospital, Weekend, 7a-7p

Supervises activity of all departments, including professional and technical staff. Serves as the highest-ranking administrator in the hospital after hours and overnight on weekdays and during all weekend and holiday shifts.

Responsibilities

• Collaborate with staffing department to allocate nursing and ancillary resources after gauging patient acuity on patient care units throughout the hospital in adherence to productivity and acuity standards.
• Supports the Access Center by rounding frequently to ensure TeleTracking is up-to-date and all available beds are reported.
• Maintains authority to direct employees regarding patient flow prioritization.
• Facilitates communication with all providers regarding patient throughput.
• Collaborates with ancillary departments to promote timely diagnostic turnaround.
• Implements diversion avoidance and capacity alert plans as indicated per facility.
• Procures supplies and equipment needed for patient care.
• Attends all codes and provides direction as needed per facility policy.
• Provides critiques and leads debriefing sessions after all patient related codes.
• Respond to all deteriorating patient calls and facilitate upgrade to a higher level of care as patient condition warrants.
• Handles confidential issues and information and escalates appropriately to the Administrator on call.
• Assists with clinical tasks as requested. Coordinates and assists clinical staff in implementing patient death protocols according to policy/procedure. Assures safe working conditions are maintained in the patient care areas.
• Promotes patient safety utilizing the national patient safety goals as a guideline.
• Collaborate with security and emergency preparedness staff on all incidents impacting patient, visitor, and staff safety.
• May serve as incident command during disasters, as needed.
• Supports the management team and instills accountability in the staff.
• Assists Nursing Directors with organizing and implementing new programs as requested.
• Assists in policy and procedure development and review.
• Assists with Service Recovery efforts by addressing patient and family complaints to increase patient satisfaction and ensure patients receive the highest quality of care.
• Makes decisions quickly and accurately.
• Compiles a shift report and keeps required logs and documentation per facility guidelines.
• Assists with performance evaluations, competency assessments, practice validations, as requested.
• Address hospital wide facility issues in cooperation with engineering department.
• Escalate and address issues impacting patient care including environmental services, food and nutrition and central supply needs.
• Liaise with various departments including security, pathology, funeral homes, indigent burial, and the coroner’s office to oversee and direct all issues surrounding the morgue and deceased patient disposition.
• Field and escalate compliance, risk management and ethics consult concerns as needed Maintain proficiency in UL Health policies and procedures.
• Act as a bridge between patients and medical providers to ensure clear communication regarding patient plan of care.
• Assist security department in discharging patients, as a representative of the clinical staff. Carries out other duties as assigned.
• Maintains compliance with all company policies, procedures, and standards of conduct.
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned

• BSN or ADN with minimum of 3 years relevant experience; BSN required for Magnet facility
• MSN preferred

• Minimum three years of clinical nursing, with minimum of two years in a critical care area preferred (critical care experience not required for Peace or Frazier)
• Previous charge or management role preferred

• Valid, current Kentucky registered nurse license or compact agreement license

• ACLS and BLS required (ACLS not required for Peace Hospital or Frazier)

Equivalent specialty experience may be considered in lieu of the educational and experience requirements based on executive leadership approval.