Sr Business Systems Analyst (Collaboration Engineering)

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

We are seeking a high-energy, Sr. Business System Analyst to lead our global team. You are a high-ownership technology leader who anticipates needs and relentlessly raises the bar. In this role, you will be expected to modernize the collaboration tech stack through intelligent automation and AI, actively transitioning the work - from automating Level 2 support tickets to accelerating complex enterprise initiatives.

Responsibilities:

• Leverage business knowledge and expertise to find opportunities for process improvements including AI-driven process improvements.
• Evaluate and recommend opportunities to apply AI/automation (e.g., intelligent agents, generative AI, ML-based insights) to improve business processes and system capabilities.
• Work closely with business partners to understand business processes, goals and gaps.
• Drive the planning, prioritization, design, development and deployment of new projects & system enhancements.
• Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development, Security, Identity and other teams to deliver solutions including AI-enabled solutions and a plan for projects & enhancements.
• Maintain a high-level familiarity with other IT systems/business application capabilities and scope definition to make recommendations about potential upstream/downstream integrations or functionality intersection points including AI/agentic capabilities across the various application's landscapes.
• Participate in the organizational changes and launch support processes.
• Facilitate review sessions with functional owners, authorities and end-user representatives.
• Coordinate and perform system testing to ensure requirements are met. Work closely with the project team(s) during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off.

• Bias for Action: You operate with deep personal ownership and a strong sense of urgency. You don't wait for permission to solve problems; you proactively identify gaps and build scalable solutions.
• AI Champion: You are already actively leveraging generative AI, automated workflows, and AI assistants in your current role to scale team output, eliminate repetitive toil, and transform how work gets done.
• Dynamic Communicator: You effortlessly bridge the gap between deep technical execution and executive strategy, clearly articulating ROI to senior leadership while commanding respect from engineering teams.

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

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