Cloud Systems Administrator and Developer I

Are you passionate about cloud technology, software development, and finding better ways to make technology work? Do you enjoy solving problems, writing code, and learning new technologies? If so, JMARK may have the opportunity you've been looking for!

JMARK is seeking a Cloud Systems Administrator & Developer I to join our growing AI Operations team. This unique position combines cloud infrastructure administration with hands-on software development, giving you the opportunity to work with Amazon Web Services (AWS), Terraform, Python, and custom AI applications.

You'll help maintain and optimize cloud environments while contributing to the development of innovative applications that support JMARK and our clients.

We're looking for someone who has a solid technical foundation, enjoys tackling challenges, and is excited to grow their skills in cloud technologies, automation, and software development.

You don't have to know everything on day one. We're looking for someone with the right technical aptitude, curiosity, and drive to learn.

• Assist with provisioning, configuring, monitoring, and maintaining AWS cloud resources, including compute, storage, networking, and identity services.
• Work with Terraform to manage cloud infrastructure through Infrastructure as Code (IaC).
• Monitor cloud environments, troubleshoot performance issues, and respond to alerts.
• Assist with cloud security, access management, patching, backups, and recovery processes.
• Help maintain reliable, secure, and efficient cloud environments.
• Document cloud configurations, processes, and troubleshooting procedures.
• Collaborate with senior team members to implement infrastructure improvements and resolve technical challenges.

• Develop, test, and deploy new features, enhancements, and bug fixes for JMARK's custom AI application.
• Write clean, maintainable Python code following established development standards.
• Build and integrate APIs to connect applications, services, and systems.
• Participate in code reviews and collaborate with other developers to improve application functionality.
• Troubleshoot application issues and assist with testing and debugging.
• Utilize Git for version control and follow established development and deployment processes.
• Explore opportunities to use automation to improve efficiency and streamline operations.

• Follow established cybersecurity best practices, secure coding standards, and change management processes.
• Assist with monitoring and responding to cloud security alerts.
• Work closely with the AI Operations team to support projects and operational priorities.
• Participate in training, knowledge sharing, and professional development opportunities.
• Stay curious about emerging cloud, DevOps, cybersecurity, and AI technologies.

We're looking for someone who enjoys both infrastructure and development and wants to continue building expertise in these areas.

• Working knowledge of AWS services such as EC2, S3, VPC, IAM, and CloudWatch.
• Foundational understanding of Terraform or Infrastructure as Code concepts.
• Python programming experience, including the ability to write, troubleshoot, and maintain code.
• Familiarity with RESTful APIs and application integrations.
• Basic understanding of Linux and/or Windows administration.
• Knowledge of networking fundamentals, including DNS, TCP/IP, VPNs, and firewalls.
• Experience with Git or similar version control tools.
• Familiarity with SQL and/or NoSQL databases.
• Basic understanding of cloud security, access management, monitoring, and logging.
• Understanding of software development practices, testing, and troubleshooting.

• Bachelor's degree in Computer Science, Information Systems, or a related field; relevant technical training or certifications; or equivalent professional experience.
• Typically 1–2 years of experience in cloud administration, software development, or a combination of both. Internships, apprenticeships, and demonstrated technical competency will also be considered.
• Strong problem-solving skills and the ability to learn new technologies quickly.
• Excellent communication, organization, and teamwork skills.

While not required, experience in any of the following areas would be a plus:

• AWS certifications or hands-on AWS cloud infrastructure experience.
• HashiCorp Terraform certification or practical Terraform experience.
• Experience developing applications or automation solutions using Python.
• Exposure to AI, machine learning, or AI-powered application development.
• Familiarity with JavaScript, TypeScript, Bash, or PowerShell.
• Experience working with CI/CD pipelines, DevOps practices, or automated deployments.
• Experience with secure software development practices, including OWASP guidelines.
• Previous experience working for a Managed Services Provider (MSP).

At JMARK, technical ability matters, but how you approach your work and interact with others is just as important.

The ideal candidate will:

• Be naturally curious and excited to learn new technologies.
• Enjoy solving problems and figuring out how things work.
• Take ownership of assigned tasks and follow through on commitments.
• Be comfortable asking questions, receiving feedback, and learning from experienced team members.
• Pay attention to details and understand the importance of security, accuracy, and documentation.
• Enjoy collaborating with others while also being able to work independently.
• Have a passion for improving processes through technology and automation.
• Bring a positive attitude and a desire to make a difference for teammates and clients.