Senior Product Solutions Partner

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

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• 3–5 years' experience in research operations, market research, fieldwork or panel management, expert networks, consulting, or an adjacent field.

• Hands-on experience with participant recruitment, ideally across global markets

• Experience with client-facing work and managing and communicating with external stakeholders

• The ability to operate with a high degree of autonomy. You make sound decisions without waiting for sign-off, and you know when to escalate.

• Experience building or improving processes, not just following them.

• Excellent written and verbal communication. You can adapt your message for audiences from insights leaders to engineers.

• You pick up complex software quickly and can explain it simply to non-technical users.

• Strong organisational skills and comfort managing multiple workstreams in parallel.

• Nice to have: additional European languages.