Catastrophe Claims Representative

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated experienced Claims professional to join our team. The position requires the person to:

• →Be available for frequent travel up to 21 days at a time. Travel is required upon short notice to location of catastrophe, which would most likely be out of state.
• →Meet the physical demands required for the position including carrying and climbing a ladder.
• →Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses. 
• →Be familiar with insurance coverage by studying insurance policies, endorsements, and forms. 
• →Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions, or trials as necessary.
• →Ensure that claims payments are issued in a timely and accurate manner.

• Bachelor’s degree or equivalent experience
• Minimum of 2 years claims handling experience or comparable experience
• Field claims experience with multi-line property and casualty claims and wind/hail
• Proficient with Xactimate software
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license
• Military experience is considered

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.