$70,000-$85,000/yr

Jr. Network Operations Engineer

entry
Network Operations EngineerInfrastructure & Cloud
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Quick Summary

Key Responsibilities

Tier 1 Incident Response• Serve as the incident response manager for incoming tickets, owning triage, categorization, and routing to Tier 2 and Tier 3 engineers. • Perform first-tier diagnostics,

Requirements Summary

Tier 1 Incident Response• Serve as the incident response manager for incoming tickets, owning triage, categorization, and routing to Tier 2 and Tier 3 engineers. • Perform first-tier diagnostics,

Technical Tools
Network Operations EngineerInfrastructure & Cloud

Valiant Solutions is seeking a Junior Network Operations Engineer to join our rapidly growing and innovative cybersecurity team!

 

Valiant Solutions is seeking a Junior Network Operations Engineer to serve as the first line of response for a federal enterprise Network Operations Center supporting roughly 50 sites nationwide. This position triages incoming incidents and service requests in ServiceNow, performs first-tier diagnostics such as connectivity verification and switch port resets, and escalates to Tier 2 and Tier 3 engineers against defined service levels. Tier 1 acts as the incident response manager on this program, which means the role carries real ownership of the ticket from intake through resolution rather than simply passing it along. The position is a structured entry point into federal network operations, with direct exposure to Cisco enterprise routing and switching, Zero Trust network access control, and an enterprise IPv6 modernization effort driven by OMB M-21-07.

 

Named one of the Best Places to Work in the Washington DC area for 12 consecutive years, Valiant is proud of our employee-centric culture and commitment to excellence. If you are interested in learning more about Valiant and this opportunity, we invite you to apply now!

 

This is a Hybrid Role. The position requires 3/days on-site in Silver Spring and allows for 2/days remote. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below. 

 

 

Responsibilities

~1 min read

 

Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that align with those of their coworkers and Valiant's clients. In alignment with Valiant's inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General’s effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval.  Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients.

 

Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions prides itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skill set. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect – and we trust them to deliver results leveraging their expertise. If you would enjoy working in a dynamic environment as part of a stellar team of professionals, then we invite you to apply online today.

 

Valiant Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, or veteran status, in accordance with applicable law.

 

Sitting or standing at a desk for prolonged periods of time and consistent operation of a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as, personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

 

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Location & Eligibility

Where is the job
Not specified
Location terms not specified

About this job

Pay per year
$70,000–$85,000 a year
Posted
730 days ago
Employer
has 22 open jobs on Jobera.

Listing Details

Posted
October 20, 2024
First seen
October 20, 2026
Last seen
October 21, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
29%
Scored at
October 21, 2026

Signal breakdown

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Jr. Network Operations Engineer$70,000-$85,000