Lead Business Systems Analyst - CAD/RMS

The Business Systems Analyst Senior/Lead, under limited supervision, represents business activity in all IT projects and discussions.  Responsible for agency business process analysis and documentation related to projects for new and existing information processing systems.  Develops and refines the methodology and procedures necessary to standardize business requirements gathering software system design definition, and testing plans. Works with internal IT and business groups to define short- and long-term system development and processing plans based on business needs.  Works independently and provides leadership for projects and training.

We recognize your time is valuable, so please apply if you meet the following required qualifications:

• Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.

• In order to be considered for employment with the Maricopa County Sheriff’s Office, successful candidates must not have a revoked or suspended driver’s license.
• Training that may be provided on-the-job: FEMA NIMS – IS100 and 700; Safety; Payroll; PREA.
• ·Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.

• Bachelor’s Degree in Computer Science or IT related field.

• Three (3) years of business systems analysis experience.

OR

• CAD/MPS Systems Support: Troubleshoot, resolve, and escalate system issues to minimize operational disruptions
• Hexagon Informer: Troubleshoot and escalate issues to ensure accurate reporting and data access
• GPS/Mapping: Resolve location discrepancies, mapping errors and visibility issues
• Preservation Requests: Process, track and document monthly requests within retention requirements
• Public Records: Coordination and track requests while ensuring confidentiality and compliance
• Tracker Portal: Access, update, track records, request, and workflow status
• Time Management: Prioritization assignment, meet deadlines, and maintain accurate records
• SOPs: Develop and maintain procedures to ensure consistency and compliance

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work occurs primarily indoors. Position includes accuracy, decision making, and interaction with all levels of County management and personnel. Responsibilities require concentration, accuracy, ethical conduct and a professional demeanor.

• Indoors
• Frequent bright lighting
• Conditions may rarely include confided area, stairs or ladders

• Sitting, standing, walking
• Speaking, hearing, seeing, reading
• Distinguishing colors
• Bending/kneeling, reaching, twisting
• Lifting floor to waist fifteen (15) lbs.
• Lifting waist to shoulder five (5) lbs.
• Lifting shoulder to overhead five (5) lbs.
• Carrying fifteen (15) lbs. a distance of 8 feet
• Pushing/pulling fifteen (15) lbs. a distance of 5 feet

• Accuracy
• Decision making
• Conditions frequently include time pressures, high volume of work, handling multiple or complicated tasks, unscheduled tasks, frequently changing tasks, concentration, teamwork, working in close physical proximity with others
• Conditions may rarely include interruptions, public contact, overtime/rotating shifts

• Hardware platform(s), technologies, and project methodologies used by MCSO.
• Principles of EIS and related technologies (e.g., IAPro, EIPro, Blue Team).
• SQL and cloud storage solutions.
• Standard business practices, policies, and procedures.
• Software development lifecycle and various associated methodologies

• Applying advanced analysis skills to tasks and troubleshooting applications.
• Problem-solving and using critical thinking to resolve issues.
• Collecting and reporting data.
• Using data conversion/interface tools and developing data conversion and interface strategies.
• Designing and developing reports.

• Conducting Quality Assurance reviews.

• Create project-related documentation (e.g., functional and technical requirements, design specifications, configuration plan, testing and training plans, deployment plan).
• Maintain successful working relationships with business and technical staff including developers, consultants, Training Division, and end users.
• Communicate effectively in oral and written format.
• Work independently and provide leadership for projects and training.

SELECTION PROCEDURE:

The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.